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“Liz Reyer: Handling Difficult Conversations.” by Liz Reyer

The article by Liz Reyer (2015) addresses the need to build adequate conversations for productive communication through proper preparation and clear articulation of ideas. In her article, the author cites two key theses: to be clear, that is, to avoid ambiguity, and to be transparent, which implies attention to an interlocutor and the details of the dialogue (Reyer 2015). Such an algorithm is a simple and, at the same time, effective mechanism to avoid conflicts and come to a consensus during the discussion. The conflict, in this case, can be avoided since the resolution reached in the negotiation process is based on the satisfaction of both parties’ interests (The Community Tool Box 2021). Reyer (2015) complements her ideas with the relevance of using all available resources, which is also a valuable condition for reaching an agreement. As a result, combining different strategies can help build an effective dialogue.

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Evaluating the construction of the discussion from the perspective of role distribution is an essential note. As Reyer (2015) remarks, “I” statements, flexibility, and some other approaches to be on the same level with an interlocutor help maintain a positive tone. Burr (1990) argues that “I” statements are a traditional and proven form of dialogue, which testifies to the relevance of the ideas in the article under consideration. At the same time, one of the weaknesses of Reyer’s (2015) reasoning is the lack of concrete steps to overcome the conflict that has arisen. For instance, Doyle (2020) provides a detailed list of solutions aimed to minimize disagreements and reach consensus. Nevertheless, Reyer (2015) gives non-standard ideas about what articulation should be, how to present individual opinions, and other valuable thoughts. Therefore, the article in question is relevant and can be applied to any communication environment.

References

Burr, Wesley R. 1990. “Beyond I-Statements in Family Communication.” Family Relations 39 (3): 266-273.

The Community Tool Box. 2021. “Section 6. Training for Conflict Resolution.” Web.

Doyle, Alison. 2020. “Conflict Resolution: Definition, Process, Skills, Examples.” The Balance Careers. Web.

Reyer, Liz. 2015. “Liz Reyer: Handling Difficult Conversations.” Star Tribune. Web.

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StudyCorgi. "“Liz Reyer: Handling Difficult Conversations.” by Liz Reyer." July 1, 2022. https://studycorgi.com/liz-reyer-handling-difficult-conversations-by-liz-reyer/.

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StudyCorgi. 2022. "“Liz Reyer: Handling Difficult Conversations.” by Liz Reyer." July 1, 2022. https://studycorgi.com/liz-reyer-handling-difficult-conversations-by-liz-reyer/.

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StudyCorgi. (2022) '“Liz Reyer: Handling Difficult Conversations.” by Liz Reyer'. 1 July.

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