Introduction
Rapid globalization in the world in recent years has led to a number of shared environmental problems. One among these, a serious concern for all environmentalists, is the problem of pollution. The problem of environmental pollution which cannot be overlooked has proven to be existent and uncontrollable. The problem has become very critical, is often kept unresolved and has been overlooked over long time periods. The government of every nation faces this challenging problem. The given case study presents a scenario where the public utilities department of a town has failed in implementing a sound water distribution system due to low-accountability and performance related issues by its employees. This has resulted in the death of local residents which unless controlled with immediate action will continue to prove fatal.
Purpose of Study
The purpose of the study is to develop a performance management system based on Commission processes, services and employees. There is also a scope for creating a public awareness plan to be established in the town of Meadow Brook.
Statement of Problem
The Meadow Brook town has encountered a local tragedy due to the unaccountability and unacceptable performance of its Public Utilities Commission employees. Water contamination has claimed the life of many and has proven to be uncontrollable. The problem which could have been controlled in the earlier stages itself has proven to be fatal due to the untimely actions and frivolity of the authorities involved.
Performance Management Training Plan
A performance management training plan has to be developed in order to ensure that not only the newly hired operator, but the rest of the personnel know about their obligations at the working place. This training should not be optional. This, together with the actions mentioned above, will help to control water contamination in MeadowBrook at the current stage. Moreover, it will prevent the like problems taking place because of personnel issues.
12 specially designed classes
The legislation regarding the negligence at the working place (classes 1-4);
The responsibilities of each employee with regards to his/her position (classes 5-7);
The interrelation of different positions (how the irresponsibility of one employee may affect the work of the others) (classes 8-11);
How to report about the accidents at the working place and the consequences of the failure to report about them in time. At this, special attention should be placed on reporting about the accidents that an employee is trying to conceal (class 12).
Follow up
Follow up training will then be offered on a quarterly basis. Follow up training will address the above areas and will also address any new policies or procedures. A person in charge of the training program implementation will have to be assigned. When the training ends, the employees will have to pass an exam on what they have learnt during the program.
Implementation of plan
Successful implementation of this plan will result in better performance of every employee who underwent training, which will result in the increased life safety of the Meadow Brook citizens who consume water that the water purification company in question processes.
Evaluation
Meadow Brook is facing a lot of problems so severe that it has caused a challenge in the lives of people. Proper management and immediate action are to be undertaken for the prevention of the hazardous disease and the infection caused by the water pollution. The epidemic should be nullified from the city and the precaution should be taken by the respective authorities.
Checkpoints
The training program is designed in accordance with the needs of the target employees.
The training program executes the tasks that are critical for dealing with the problem that the company faces.
The participants of the training program have significantly benefited from it.
Conclusion
There are many factors that have to be taken into consideration by the Meadow Brook public utility commission before supplying water to the locality. The major problem in this case is water pollution and the serious disasters that have happened because of it. It was found that proper training of employees and creating awareness among them will help the commission in overcoming these problems. The malfunctioning of the chlorinating system within the authority has been identified as the other problem which has to be considered next. For this, a quarterly performance report has to be presented to the government or the respective authority. The authority has to be more responsible in the general affairs related with the society. If all of these measures are incorporated Meadow Brook will provide their citizens with clean and healthy water.
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