Ethical Dilemmas
Moral values are an integral part of any companys successful functioning. Both personal and corporate values affect the behavior of employees and, thus, the whole company (Doochin, 2010). The ethical dilemma is concerned with the issue of teamwork and could be described as ambiguity in managers’ attitudes towards a team of employees. Managers, through a system of employees’ values, could motivate them to work their best; however, some workers still stay unmotivated and tend to freeride (Doochin, 2010).
Taking into consideration my place of employment, which is office administration, when the result of work seems to be favorable, the whole team equally shares the benefits. Meanwhile, when the work has imperfections or points of critique, only precise team members are being punished, not the entire team, as in the first case. Therefore, the dilemma identifies the conflict within universal ethical values (Kamm, Temkin & Sorabji, 2004). More specifically, there is a conflict within fairness, trustworthiness, and responsibility.
External and Internal Stakeholders
In the case of the ethical dilemma that appears in my working place in office administration, internal stakeholders undergo more severe affection than external ones. The most significant internal interested parties are the company’s staffers. In the current situation, the impact spreads not only to those who are engaged in the team project but also to those who do not. The daily number of tasks of office administration depends on the strategy chosen by a company and its goals.
Apart from the average executives, internal stakeholders also include managers and the company’s owners. They are those people who oversee the work of the whole business. Consequently, their choice of prevailing values they want to promote and rules of behavior they wish to cultivate impact the working process of all other staff members and the company’s efficiency.
The external stakeholders affected by the internal ethical conflicts in the company depend on the type and specialization of the company. Notwithstanding this fact, in broad terms, one could mention the influence on society, shareholders, customers. In the case of my company, though, it is not directly connected with the state structures, creditors, suppliers, and the government could also be called involved stakeholders. The whole community consists of people who are either employed or relatives of those who are employed.
Therefore, the company not only directly influences society by its production but also through the workers. Unpleasant working conditions and dissatisfaction caused by unresolved ethical dilemmas could contribute to the social unrest and demolition of the company’s image. Customers reap the benefits of accomplished work and impact the business’s wellbeing and income. When the work is of poor quality, the firm has nothing to supply, and thus it suffers losses. Shareholders also have a connection with the company’s income and prosperity and, consequently, with the quality of work done by the employees.
The government, suppliers, and creditors have a much weaker connection with the company than previously mentioned ones in terms of the situation with ethical questions. Notwithstanding this fact, the government could be a client affected by the quality of production. What is more, it could be affected by the wellbeing of the employees, since they are citizens and members of society. Creditors and suppliers are directly dependent on the company’s production level and income rates. Since ethical dilemmas could cause dissatisfaction among the staff members and reduce their productivity, the company’s number of services provided by suppliers and creditors is also not a permanent value.
References
Doochin, J. (2010). Making Decisions on Values, Not Biases. Harvard Business Review. Web.
Kamm, F., Temkin, L., & Sorabji, R. (2004). Ethics: What is right?. Films on demand. Web.