The first area of difficulty I faced during my practice in the adult daycare center is meeting patients’ expectations that mostly appear demanding. Because of staff shortages or limited budget, it was difficult to serve all patients appropriately and pay a sufficient amount of time to their needs. As a result, some individuals could become irritated and impatient and complain about care too expressively. Patients’ dissatisfaction usually puts tangible strain on nurses and provokes depression or frustration. In this regard, the best way to address this issue is to manifest that you are interested in meeting patients’ needs and explain that you spare no effort to improve the situation. Moreover, nurses should listen to patients closely and try to show that their preferences are regarded. In most cases, patients value such an attitude and begin behaving more calmly and respectfully.
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The second problem is related to maintaining the safety of patients and staff since the clinical environment always inflicts some risk to receive harm. Specifically, safety issues primarily concern patient falls and proper hygiene, minimizing the spread of nosocomial infection in the medical setting. Besides, nurses encounter workplace hazards in their daily workflow that stem from sharp tools, needles, slippery floors, and heavy equipment. In the first case, the best intervention is to provide relevant education to patients and their family members regarding the importance of following established hygiene rules. Furthermore, it is critical to remember patients, especially for elderly and disabled, turn to nurses’ help when they want to perform their daily activities to escape adverse incidents (Stanhope & Lancaster, 2016). It is also relevant to assess risk factors that contribute to poor sanitation and patient falls. In the second case, all personnel should be trained and aware of hazards appropriately and strictly adhere to regulations to avert personal or colleagues’ injuries.
Stanhope, M., & Lancaster, J. (2016). Public health nursing: Population-centered health care in the community (9th ed.). Elsevier.