Introduction
Reading the literature that describes the complex business creation processes helps people understand many different peculiarities and difficulties. These aspects are mostly connected with internal and external communication. In turn, this conversation is divided into some other subcategories, where one crucial element is listening.
The book written by J. W. Marriott called “Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company” devoted the whole chapter II to this issue. The importance and consequences of good attentiveness are described, and its impact on a business’s success is highlighted. It is impossible to conduct strong and stable operations without hearing, listening, and considering all of the positive and negative opinions of the staff and consumers.
Main Points
A leader must understand that a sincere and fair attitude toward the employees’ thoughts on any aspect of a company’s functioning should be present; otherwise, there is a threat of collapse. One of the most thriving entrepreneurs worldwide describes minding and further communication with team members as the first step to determining cooperation. The first point outlined by the author states that the most crucial skill to be cultivated by a manager is listening because its absence threatens to miss critical ideas (Marriott & Brown, 2012, p.15).
Secondly, opening the ears is not enough if the mind is closed as these two abilities are coherent and help to learn new information (Marriott & Brown, 2012, p.16). The following significant characteristics are not hurrying with conclusions, allowing others to continue a discussion, and feeling comfortable offering suggestions (Marriott & Brown, 2012, p.16). Social media should also be considered as online platforms are widely used by people and can be helpful in getting opinions and proposals on work improvement (Marriott & Brown, 2012, p.21). Conclusively, the author provides essential grounds for flourishing and profitable business.
Creating Effective Teamwork Concept Application
All of the mentioned aspects are the markers of sound skills combination that any leader must acquire. Creating effective teamwork is applied to each of the mentioned points. Coherent and profound collaboration is impossible without fairness and openness among members and a head. These features are revealed through the hearing, which plays a significant role in building trust and deep communication inside the company. Consequently, creating practical cooperation impacts the relationship between consumers and corporations. In the same way, listening results in finding new and sufficient information for improving and developing management and bonds with the team members and product users.
Reflection
The modern world is a whole of new emerging businesses in different industries, meaning the competition grows. As a future worker in one of the recognized organizations, I understand the importance of this expertise for my future career success. Listening plays a crucial role in teamwork, which means both points and concepts are tightly interconnected. They may apply to my future workplace through communication with coworkers and team leaders. I plan to acquire this skill by carefully considering other employees, hearing their proposals, and presenting them to the boss, eventually generating acknowledgment and further promotion.
Conclusion
Conclusively, it is proved that conducting gainful activity without the ability to listen and to hear others is impossible. Every point and idea should be considered inside a team, and the opinion of consumers should be considered. Such an approach would cause quick and stable growth and create trustworthy relationships among all the members. J. W. Marriott and his successful business prove this point, emphasizing the significance of internal and external listening.
Reference
Marriott, J. W. Jr. & Brown, K. A. (2012). Without reservations: How a family root beer stand grew into a global hotel company, 12th ed. Luxury Custom Publishing.