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The Role of Negotiation in Patients’ Education

Introduction

Negotiation is viewed as the process by which several parties with different interests attempt to find agreement. Regarding the patients’ education, negotiation helps doctors and clients to reach an understanding. It assists in changing the misconceptions of a client and improves treatment compliance with healthcare standards (Goldman et al., 2015).

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Change in the Patient’s Status and Its Influence on Client’s Education

Over the years of therapy, the patient’s status may change from inpatient to outpatient for a number of times. Whenever the need for hospital treatment arises and clients are given the inpatient status, these individuals tend to demonstrate higher interest for additional knowledge regarding the treatment methods and their efficiency.

Pros and Cons of Negotiation

The advantages of negotiation include the low cost, quick data exchange, the convenience of use, the lack of formality, and privacy. However, this method of intervention does not always guarantee successful outcomes, for it has drawbacks too. The latter are reduced to the imbalance of power and lack of expertise.

General Conditions Included in a Patient Contract

The conditions of a patient contract would include the date of formation, general standards, and security requirements, regulations for customer’s health protection, and parties’ duties and responsibilities in the matters of healthcare delivery. The document must strictly define the statutes for customer’s cooperation, price policies, consideration, and insurance reimbursement.

Old Age and Baby Boomers

Among the current economic and healthcare issues, the aging of people born during the baby boom period of the 1960s is considered to be an acute one. Beauchamp and Barnes (2015) approximate that by 2030 there will be 61 million people aged above 70. This statistics forces clinics to take responding measures.

Differences Between 30-year-old Healthcare Professionals and Elderly Patients

Generational differences are tracked by the fact that healthcare workers are mostly young specialists, who possess proper professional integrity yet, have a life view that is dictated by globalization. Religious and cultural disparities often occur when patients encounter immigrant practitioners during the therapy course, belonging to different nationalities and confessions.

Elderly Patients’ Needs and Barriers to Their Education

Elderly patients’ needs are mostly tied to eliminating the reoccurring pain (Bujnowska-Fedak & Pirogowicz, 2014). There are numerous barriers that people of this age encounter when receiving care: medical bills, transportation, the lack of responsiveness to patient’s concerns, and absence of insurance create obstacles in the matters of patients’ education.

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Ways to Approach the Education of Elderly Patients

To provide efficient care, one needs to maintain a positive attitude to a client and devote a few minutes to the contact establishment before starting the teaching. Then a practitioner should identify possible social or cultural factors affecting the education and slow down the instruction pace to the required level.

Cultural and Religious Beliefs about Death

A lot of elderly patients have a positive view of death due to being religious. Christian teaching states that all, who accept Christ as their savior will escape the everlasting punishment after death. Many cultures treat Christianity as the only authentic religion among all. The rest, however, deny its principles.

The Discussion of Death and Dying and the Impact It Carries for All

The importance of the discussion of dying is primarily tracked by patients’ needs to manage time correctly, to make the necessary arrangements, and to stay close to families. This way, clinicians not only follow the professional ethics, but consider the needs of caregivers, relatives, and others involved in care delivery.

Teaching a Patient with a Life-Threatening Illness

When providing teaching, the focus should be made on maintaining hope and bringing the evidence of the positive outcomes of treatment. Doctor’s objective is to help a patient to discover opportunities to hold onto (Bujnowska-Fedak & Pirogowicz, 2014). Moral support, in this case, often means more than the surgery itself.

References

Beauchamp, M. B., & Barnes, D. C. (2015). Delighting baby boomers and millennials: Factors that matter most. Journal of Marketing Theory and Practice, 23(3), 338-350.

Bujnowska-Fedak, M. M., & Pirogowicz, I. (2014). Support for e-health services among elderly primary care patients. Telemedicine and E-Health, 20(8), 696-704.

Goldman, J., Reeves, S., Wu, R., Silver, I., MacMillan, K., & Kitto, S. (2015). Medical residents and interprofessional interactions in discharge: An ethnographic exploration of factors that affect negotiation. Journal of General Internal Medicine, 30(10), 1454-1460.

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StudyCorgi. (2022, January 5). The Role of Negotiation in Patients’ Education. Retrieved from https://studycorgi.com/the-role-of-negotiation-in-patients-education/

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StudyCorgi. (2022, January 5). The Role of Negotiation in Patients’ Education. https://studycorgi.com/the-role-of-negotiation-in-patients-education/

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"The Role of Negotiation in Patients’ Education." StudyCorgi, 5 Jan. 2022, studycorgi.com/the-role-of-negotiation-in-patients-education/.

1. StudyCorgi. "The Role of Negotiation in Patients’ Education." January 5, 2022. https://studycorgi.com/the-role-of-negotiation-in-patients-education/.


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StudyCorgi. "The Role of Negotiation in Patients’ Education." January 5, 2022. https://studycorgi.com/the-role-of-negotiation-in-patients-education/.

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StudyCorgi. 2022. "The Role of Negotiation in Patients’ Education." January 5, 2022. https://studycorgi.com/the-role-of-negotiation-in-patients-education/.

References

StudyCorgi. (2022) 'The Role of Negotiation in Patients’ Education'. 5 January.

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