Regardless of the mode of interactions, whether oral, written, or audio-visual, the six Cs of effective communication are essential to incorporate into one’s message. The qualities are intended not only to promote the credence and goodwill of the one transferring the message but also to help receive a positive response from a receiver. Courtesy is the first in the list and is intended to show a communicator’s concern for the receiver, which means that a message should reflect a personal point of view while also considering the needs of the addressee (“Six Cs of communication,” 2016). Clarity implies composing a straightforward and clear message in an easy-to-understand way by using appropriate language, sentence length, and structure. Conciseness is the component of effective communication that encourages eliminating unnecessary words and stating what must be said using the smallest number of words. Concreteness implies the use of precise terms by the messenger to ensure that the receiver can develop mental images intended by the sender as related to the use of specific words and phrases. Correctness is an aspect of communication linked to the provision of accurate information and elimination of common barriers, such as grammatical and spelling mistakes, message accuracy, as well as actual information accuracy. Completeness is the final component linked to providing all relevant information, which means that each message must be necessary and enable a respondent to take action. Even though all people communicate, the six Cs are often forgotten, which warrants further exploration in this area of study. Specifically, it is necessary to consider how the absence of the six Cs hinders communication as well as how message transfers can be improved through their implementation.
References
Six Cs of communication. (2016). Web.