The Meaning of the Problem
The critical problem is the lack of reasonable medical care for the wife of the serviceman. Additional factors are the inadequate provision of living conditions, which is expressed in several situations. The first is the failure to provide housing; therefore, the couple is forced to rent an apartment. The second is the “imitation” of medical care; in theory, the doctor conducted an examination, but the military base did not have enough resources or desire for treatment. The third is the rejection of requests for transfer to a nearby camp attended by a hospital capable of providing competent treatment.
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Points of View
In the scenario, there are several focal points of view, such as the young man, the doctors of the military base, the air force superiors, and the judge. The young man was in a terrible situation while his wife was ill, and the conditions did not allow her to provide medical services for insurance. The doctors of the military base brought the problem to the hospitalization in the city hospital and bowed the couple with additional expenses. The Air Force rejected the claims and did not understand the nuances, such as transportation. The judge handed down a sentence of dismissal for desertion, although the young man was not willful but only wanted to help his wife.
Tried Options and Additional Points
The young man’s options were logical and consistent. Initially, he and his wife went to the doctors of the military base, who were supposed to provide competent care, covered by insurance. After being hospitalized and receiving medical confirmation of the illness, the husband requested a transfer to another base. The refusal did not make the young man give up; he collected additional documents and tried again. After receiving a second rejection, he deserted to find another job and to help his wife recover. An alternative solution, that the man did not use, could be a conversation based on the human factor, with the unit commander. If this did not help, the young man should address the mass media to spread his story. In Dalton’s (2017) research, drawing public attention to a problem comes to the rescue in questionable cases. It could work since the military service must provide proper treatment covered by insurance.
Pros and Cons
The major drawback of the decisions made by the young man was their inefficiency. The positive side is rationality and legitimacy, not counting the decision to desert. The advantage of contacting military base doctors is to get treatment under insurance. If the couple could have got what they wanted at this stage, the rest would not have happened. With requesting a transfer, splendid advancement is to save money and get treatment. A positive point in the conversation with the commander is a revision of medical services and mandatory insurance for the military and their families. There is an additional negative emotional aspect in case of refusal of help. It comprises the disillusionment of serving the Air Force and the subsequent depression. The advantage of applying to the media is to solve the problem at the public level. It means that people who face a similar question will cope with it faster and more effectively.
Man’s Alternative Solutions
The young man had to be more persistent in requiring treatment from the hospital of the Air Force. After hospitalization, he had to submit an appeal to ensure the possibility of transporting his wife to the base. In addition, the man had to contact the medical insurers and military base management with a description of the situation and report additional costs because of the lack of competence of the local aid unit. The Air Force had to assist and quickly and adequately respond to the petitions submitted. At the stage of a possible transfer to another division, the staff could accept the application and, if necessary, request additional medical certificates about the sickness. In the situation of not responding to requests by the Air Force staff, the man would need to turn to the top management or make the case public.
List of Steps
While examining the steps considering the current situation, the next action will be to appeal to the administration of the air force unit. For implementation, it is necessary to write an official letter with a request for a meeting as soon as possible. During the negotiations, it is advisable to record the dialogue on a voice recorder since the director may not solve the problem but give valuable advice. If the administrator refuses to meet or fix the issue, write a letter explaining the situation to newspapers specializing in the military’s life. They will publish an article that will force responsible for taking action and considering possible nuances when similar problems arise. The next step is to wait for a response from the Air Force and resolve the situation.
Recognition Of the Solution and Flexibility in Future
The man will find out whether his decision to contact the media has worked by receiving an official letter from the Air Force explaining the policy of his behavior. If the doctors acted entirely legally, the policy of providing medical care could and should be reviewed after the involvement of third parties since this is a political issue. Circumstances are constantly changing; therefore, it is difficult to describe a complete list of requirements for actions on employees and commanders. To ensure the flexibility of the situation, providing medical services and the boundaries of health insurance to cover common problems should be re-examined. Perhaps this will require large deductions of insurance help. Still, it will increase the confidence that a person will not have to pay hefty amounts for medical care in a critical situation.
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Dalton, K. (2017). Social media’s Problem-Solving power. GovTech. Web.