Birds of Prey Motorsports is situated in Caldwell Idaho. It specializes in the manufacturing of Suzuki, Yamaha, Ski-Doo, Can-Am, and Sea-Doo. Birds of Prey Motorsports’ service department works from Tuesday to Saturday between 9:30 AM to 6:00 PM and remains closed on Mondays. The manufacturing of the motorcycles is mostly done on orders. Handling and shipping charges are based on the prices of the order placed. Heavy and oversized particulars sometimes have an additional cost in terms of shipping. In this respect, this kind of charge may not be summed up until the order is processed (Adams, 1997).
In most cases, Birds of Prey Motorsports notifies its clients if at all there is an increase in the charges associated with shipping before the actual shipping and billing. The company format requirement states that the items on order be manufactured according to the specifications stated by the client. All items are guided and regulated by the format stipulated by the company. The format of the items depends on the specifications laid by the client.
The company does shipping through a postal service throughout the US continent. Any further shipment for instance Hawaii and Alaska and international orders attracts additional costs. The Birds of Prey Motorsports has a defined delivery time. They allow a period of between four and ten working days to deliver non-back ordered items within the US continent. Orders to the international countries may require additional time for delivery (Kath, 2011).
The Birds of Prey Motorsports accepts exchanges and returns when their conditions are new and all other original packing and instructions included. The clients are expected to pay all the shipping charges associated with the returns. The company does not refund the original handling and shipping charges, the returns are initially subjected to 15% of restocking fee and preauthorized by the US. No extra charges are incurred on any incorrect item received, they are replaced and any additional charge associated with shipment is paid by the company (Adams, 1997).
The clients’ orders that do not fit their size are exchanged at no extra charge. In case of an error in the client’s order, they can be exchanged with any other item without the client paying any restocking charges, although the client will be required to pay any additional handling and shipping charges. According to the policies of Birds of Prey Motorsports, the item must be 75% worth the value of the item demanded. The company charges sales tax on instant orders just as required by the law (Kath, 2011).
Birds of prey Motorsports is efficient with its payment procedures. They accept major credit cards verified for the protection of the client. The company notifies its clients via emails in case of any back-ordered items. This is done within the first 30 days after the order date. According to their policies, the individual description of products remains the claims of the manufacturer and distributor, in this case, accuracy is not guaranteed. The prices are also subjected to changes without any notice. Any kind of wrong prices posted on the websites does not obligate them since they reserve rights to sell or refuse to sell for any reason to anyone. The privacy and security on the website of the client orders are guaranteed. Birds of Prey Motorsports sell their products mostly via the website with protected credit cards accepted as the mode of payment. The direct client dealings allow the company to achieve greater margins of profits and maintain good relationships with their clients. This is essential for the manufacturing of products with high market demand (Adams, 1997).
References
- Adams, M. (1997). Adams Jobs Almanac: London, Media Corporation
- Kath, L. (2011). Fun with the family southern California, 8th, London, Globe Pequote