Introduction
This report focuses on analyzing and synthesizing information about the best business-to-business marketing practices found in seven different articles. The paper will first explore the main themes raised in the articles, then link the articles to the B2B marketing course, and finally, discuss Building long term customer relationships in business markets.
Articles Themes
The articles examined for this paper raise a number of crucial for Business Marketing subjects. First one is sales acceleration. It is emphasized the importance of mutual benefits between the interacting businesses as a great stimulus for same growth. For the same purpose, the authors of the articles invite the reader to remember the importance of fresh human resources, such as millennials, the younger generation that is better at utilizing technologies, web, and social media.
Some of the articles study the relationship with customers and how they can be transformed for the companies’ profit. It is mentioned that B2B marketers must focus on building individual relationships with the customers, just like in B2C marketing. This again involves the integration of web, which provides the marketers with the ability to follow what ,their clients say online, grants them spontaneity, and flexibility.
Finally, the articles raise the question of the forces that make customers prefer certain brands or products over others. The relationship between logical and emotional choices of customers is studied. It turns out that cognition is not always the prevalent impact, and in most cases, buyers rely on what feels right and follow their emotions. This phenomenon influences businesses, too when it comes to risky projects and innovations. It is oven preferred to stic,k to the old and convenient ideas than take a dangerous leap into the unknown.
Overall, the articles explore the aspects that stimulate the progress for businesses, and the influences that hold them back or harm them. Besides, all articles engage in the modern conversation and follow the features of business development in the contemporary world and what it takes for both customers and suppliers.
The Role of the Articles in Understanding B2B Marketing Course
The articles elaborate on the subjects studied during this course. For example, the coordination of markets, their collaboration and participation in mutually profitable partnerships discussed in “From The C-Suite: B2B Sales Strategies That Work…Really Well” reflect the concept of the buyers gauge value, this way business partners may engage into more successful relationships in reference to prices in case if their businesses are profitable for each other.
In other words, the customer business is more likely to agree to the trading conditions if they are going to benefit from this cooperation in some ways.
The articles that talk about tech-savvy businesses and the involvement of adult millennials into the working process for the better use of social networks reflects the concept of web integration studied during this course. Besides, expanding the online interactions of a business helps it learn its existing and potential customers and their needs, this notion is linked to the part of the course that explores the importance of understand what makes buyers buy.
In the contemporary world that is characterized by the heavy use of the Internet and overall virtual connectedness it is highly important for the business to integrate the web into the working process and study the factors that determine buying. Knowing the needs and interests of the clients helps the companies address their customers’ requests in the up-stream manner and also offer unique services that other companies might not have.
The Internet helps to learn the customers’ individual buying factors, and adjust the marketing approach making it more individual. This notion is linked to the article called “B2B Marketing Must Focus On 1:1” that suggests adding the elements of B2C into B2B marketing.
Building Long Term Customer Relationships in Business Markets
The success in business-to-business marketing is determined by the motivation, which is to be mutual from the sides of the buyer and the seller. This means that both of these sides should have equal motivation to relate in order for their interaction to be profitable. Motivation is also what creates long term relationships in business.
Long term customer relationships, also known as customer loyalty, are the main focus of any trading relationships. This kind of relationships is so important because it provides the seller with regular and multiple deals. At the same time, it provides the customer with a reliable resource. This way, everybody wins. The most important benefit of customer loyalty carries is a purchase pattern. They have regular customers it the only way for the sellers to project and plan their business.
Planning is everything in business, but a reliable plan cannot be made without stability in the organization. Besides, analysis of business also directly depends on its stable relationships with the customers. The base of long term customers is the ground for all kinds of forecasts for the future of the business. Everything that makes a business successful depends on its long term customers.