Introduction
Conflicts are one of the main aspects of human behavior. The human society is comprised of several individuals who appreciate various beliefs and have different points of view on the same issue. However, the ability to make a compromise and accept the existence of another point of view could be considered crucial for the existence of society and humanity. There are numerous examples from the history that evidence the pernicious impact of confrontation which results from the inability or unwillingness to make a compromise. The modern age could also be characterized by numerous oppositions and by the lack of understanding between various parties. Under these conditions, conflict resolution becomes one of the major concerns.
Background
Delving into the peculiarities of modern relations, their significant aggravation should be admitted. It is obvious that in every conflict some need is not being met (Griffith & Goodwin, 2013) which creates the ground for the opposition. That is why the consideration of this very need and then attempt to find ways to satisfy it could help to resolve conflict and establish long-term and beneficial relations. However, the given task is rather complex for the majority of the modern actors because of the peculiarities of the mentality or inability to understand the need of another person. For this reason, it becomes the real problem which promotes the deterioration of human relations.
The third side and the reason for conflict
Besides, identification of the problematic issue is the key to successful conflict resolution. Having realized the main controversial point, all parties will try to create the needed solution. Yet, to make the process easier, the involvement of the third side could be needed. William Ury states that the ability to look at the conflict from the new perspective could help to make a compromise and find the appropriate solution (TED-Ed, 2013).
Additionally, the presence of the third side will make the negotiation process more efficient because of its ability to provide disinterested judgments and evaluate certain suggestions. The book Conflict Survival Kit: Tools for Resolving provides similar ideas and highlight the necessity of negotiations and a balanced approach towards problem-solving (Griffith & Goodwin, 2013). Any confrontation implies the clash of interests and mentalities. However, it is crucial not to initiate the destructive activity but to calm down and tend to find the reason for the appearance of the given conflict.
Self-reflection
Furthermore, self-reflection is another important concern related to conflict resolution as it helps a person to think critically (Griffith & Goodwin, 2013). Cogitating about the given aspect Ury also admits the fact that the ability to analyze the most important aspects of any confrontation and abstract away from the personal interests and emotional side could help to investigate the situation from another perspective (TED-Ed, 2013).
Change of the attitude
In these regards, Ury in his talk touches upon the topical issue related to the very important aspect of human relations. Being sure of the necessity of compromise, he also suggests the idea that common efforts and identity might contribute to the creation of the ideal solution to the majority of the existing problems (TED-Ed, 2013). That is why the change of attitude becomes one of the most important steps needed to enter into the negotiations and attain success in relations (Griffith & Goodwin, 2013).
Conclusion
Altogether, conflict resolution is a complex issue that implies the existence of numerous points of view on the same issue and the ability to find the main reason for confrontation.
References
Griffith, D., & Goodwin, C. (2013). Conflict Survival Kit Tools for Resolving Conflict at Work. Upper Saddle River, NJ: Pearson.
TED-Ed. (2013). The walk from “no” to “yes” – William Ury. [Video File]. Web.