Effective Communication and Interpersonal Skills

Interpersonal Communication

  • Process of developing a good relationship with other people
  • Interpersonal skills can be learned and developed
  • Effective communication is an essential skill and is related to success

Principles of Interpersonal Communication

  • Good listening is being interested in what you are being told
  • Judgment should come after the information is received and understood
  • Avoid distraction from noise or other people
  • Understand the meaning of the information before responding

Effective face-to-face communication

  • Appraisal – regular reviews and assessment of progress
  • Criticism – this should help individuals see their mistakes and get better at their job
  • Teamwork – the ability of people to work together and communicate effectively about difficult issues

Feedback

  • Where there is mutual trust feedback can be received or given
  • Feedback should be specific and clear language should be used
  • Feedback should be given at the right time
  • Feedback allows the receiver to know how other people see him/her and helps him adjust behavior if need be

Conclusion

  • We normally communicate with people around us and they communicate to us as well
  • Be careful with what you say because words said cannot be taken back
  • Always listen to other people’s ideas they may be important and make a difference
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StudyCorgi. (2021, March 4). Effective Communication and Interpersonal Skills. Retrieved from https://studycorgi.com/effective-communication-and-interpersonal-skills/

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"Effective Communication and Interpersonal Skills." StudyCorgi, 4 Mar. 2021, studycorgi.com/effective-communication-and-interpersonal-skills/.

1. StudyCorgi. "Effective Communication and Interpersonal Skills." March 4, 2021. https://studycorgi.com/effective-communication-and-interpersonal-skills/.


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StudyCorgi. "Effective Communication and Interpersonal Skills." March 4, 2021. https://studycorgi.com/effective-communication-and-interpersonal-skills/.

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StudyCorgi. 2021. "Effective Communication and Interpersonal Skills." March 4, 2021. https://studycorgi.com/effective-communication-and-interpersonal-skills/.

References

StudyCorgi. (2021) 'Effective Communication and Interpersonal Skills'. 4 March.

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