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Health Care Quality Management: Tools and Applications

Several quality analysis tools can be used to process the collected data. All of them are used in specific cases and help to make data-driven decisions. One of such tools is called a check sheet, which is also called a defect concentration diagram. This tool is used when the same person collects data in the same location on one particular topic of interest (Ross, 2014). For instance, a nurse can collect the data on how often she is interrupted from phone calls and what are the central reasons for the matter. In order to collect and analyze the data, a nurse should be provided with a sheet that lists all the possible causes of interruption. The sheet should also be divided into periods of time to understand the trend. This data analysis tool is used to collect data on the frequency or patterns of events, problems, defects, defect location, defect causes, or similar issues.

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Another analysis tool that I favor is the control chart. A control chart is a graph that demonstrates how a process changes over time. The graph has an upper and a lower control limit, which is usually measured in standard deviations (Ross, 2014). If the line crosses any of the control limits, it signals the quality manager that fluctuations in a process are not due to a chance, and an intervention is needed. In healthcare settings, control charts are used to monitor the prescription of controlled substances. Healthcare personnel can develop an addiction when exposed to controlled substances. Additionally, care providers may try to use their access to controlled substances to help patients get the drugs illegally. Thus, the number of proscribed controlled substances is closely monitored to ensure a quick reaction to abnormal events.

References

Ross, T. K. (2014). Health care quality management: Tools and applications. John Wiley & Sons, Inc.

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StudyCorgi. 2022. "Health Care Quality Management: Tools and Applications." June 27, 2022. https://studycorgi.com/health-care-quality-management-tools-and-applications/.

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StudyCorgi. (2022) 'Health Care Quality Management: Tools and Applications'. 27 June.

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