Introduction
ISO 9000 is the accepted system of standards that guarantee correspondence to the world standards and that regulate quality management. Originally, the correspondence to the ISO standards does not guarantee the high quality of the production, however, the adherence to the requirements of these systems of standard promotes the further development of any company. If a company is able to meet these standards, it will be able to improve the efficiency of its work.
As for the issues of implementation of the ISO standards, our company may help to make it efficiently, as we have a huge experience in providing means and methods for the management system. These means would ease the ISO accreditation and create a more effective managerial and manufacturing structure.
Why Does Riordan Needs ISO 9000
After a thorough study of data telling of the plans and capabilities of the Riordan Company, it is necessary to emphasize that the plans are rather bold, though, the missions do not correspond to the setup plans. Thus, the mission “Focus on achieving and maintaining reasonable profitability to assure that the financial and human capital is available for sustained growth” is too vague for achieving the goal that is:
- $50 million operating income
- 20% market share
- Strengthen position at top 20 large accounts
- Improve Employee Satisfaction by 15%
- Lean manufacturing processes to attain a 10% reduction in operating expenses
- Lay the groundwork for significant share and profit gain in 2007
It is the brightest example, telling that Riordan Manufacturing needs to implement the ISO standards, as these systems regulate not only the manufacturing issues but also the managing, HR, and customer care spheres. The implementation of ISO standards would help to elaborate a more detailed plan, and provide the motivation and means of achieving the setup goals.
How can ISO 9000 help Riordan
Increase competitive edge
Originally, any steadily developing company increases its competitive capabilities. It has been emphasized that the standards would help to elaborate and expand the new strategies of achieving higher standards. Though the necessity to increase the competitive capability is rather high for any company, the ISO-standard system makes this goal easily achieved, as this system acts like vitamins for business growth.
Achieve maximum performance and quality
Correct setting up of the required standards would help to achieve the maximum performance and quality in management, marketing HR, and manufacturing spheres. This would automatically mean an increase in the sales volumes, as higher quality of production attracts new customers. A properly arranged management system increases the efficiency of customer care service, thus it would be possible to entice competitor’s clients.
Our company can provide a set of techniques and methods for arranging the correct managing system. Our specialists have extensive experience in adjusting company structure and hierarchy.
Increase customer base
The improvement of the customer care system would increase the number of patrons, and increase the flow of new customers. That would help to save essential financial resources that might have been spent on advertisement.
Moreover, after implementing ISO standards, our company may help to increase the customer base, using the database of our own customers.
Improvement of potential problems in current processes
Potential problems that appear because of the mistakes in management are essentially decreased, or even eliminated. Thus, Riordan’s objective in HR management is to “Simplify organizational structure“. This mistake is common for most companies. However, ISO 9000 offers that the organizational structure must be neither simple nor complicated. All the elements (managers) in this structure should be interchangeable in order to avoid failures.
ISO 9000 can prevent common mistakes from occurring
Common mistakes that are regarded to be common for industrial companies may be solved and prevented. Thus, “Fully launch the Pyramid Bottle product line” will become quite realizable with ISO, as this point of the program requires a properly arranged management system, otherwise, the company may fail.