The software as a service (SaaS) model of distribution of software products has experienced considerable popularity in the past years. The case of TechnologyOne presents an example of a company that successfully transitioned to providing cloud-based enterprises’ SaaS solutions. Nevertheless, the company would still benefit from maintaining both cloud and on-site versions of its software since both options have advantages.
TechnologyOne would benefit from keeping an on-site version of its enterprise software because it would be able to target another niche. On-premise software provides better data accessibility, safety, and complete ownership (Aljawarneh & Malhotra 2020). Thus, TechnologyOne could provide its on-site software to organizations such as Defense Departments which value the three aforementioned factors. Research shows that on-site software is still in demand, which means that the market would sustain the provision of two options simultaneously (Zhang, Yue, & Hui, 2019). When offering a SaaS package by TechnologyOne to potential clients, I recommend they use the support plan by the hour. Such a method of support provision would be more reasonable to use because it would save a lot of money for the client. Yet, its negatives would be the inability to access the support at any moment and the possibly high expenses in the case if the demand for help is high.
Cloud-based SaaS involves keeping large arrays of data on the software provider’s servers, which leads to security problems. Therefore, the primary security measures I will look for in a SaaS company are data encryption, data loss prevention, and access management. In the case of international companies, the main question would concern the location of their servers since, in certain jurisdictions, including the United States, data storage laws state that government agencies can ask companies to grant access to the data stored on their servers (Pollack, 2016). Thus, when choosing a cloud-based service provider, it is essential to ensure that it abides by the laws protecting data, such as the General Data Protection Regulation of the European Union (“What is GDP,” n.d.). As a result, the organization will ensure its private data’s safety.
Thus, TechnologyOne is a service that could benefit from offering on-premise solutions. The company clients should choose the by-the-hour support plan to save resources. When choosing cloud-based software providers, they must check the regulations they abide by.
References
Aljawarneh, S., & Malhotra, M. (2020). Impacts and challenges of cloud business intelligence. IGI Global.
Pollack, D. (2016). Is your cloud data safe from government searches? IAPP. Web.
What is GDPR, the EU’s new data protection law? (n.d.). GDRP.EU. Web.
Zhang, X., Yue, W., & Hui, W. (2019). Software piracy and bundling in the cloud-based software era. Information Technology & People, 32(4), 1085–1122. Web.