Literacy programs on business operation for all existing employees and strict literacy requirements for recruitment of new employees are instrumental. The education of existing employees should incorporate convenient means such as computers that ensure they learn in their spare time and practice the skills in daily business operations. The requirement for recruits to have exceptional academic credentials that indicate their proficiency in business operations guarantees a gradual revolution of the workforce.
Increased Size of Shops and Partnerships
Increased sizes of shops to ensure they offer variety and partnerships with suppliers that guarantee new products are availed in mom-and-pop shops is revolutionary. The increased sizes ensure that the shops sell trending products. The shops should adopt a marketing strategy through popular media, including social media, which guarantees that customers are aware of the incorporation of variety in the stores.
Technology
Incorporation of technology in operations such as payment systems that ensure convenience for the customers is essential. The inclusion of other technology in their operations, such as computerized scanning of goods, guarantees relevance for the shops. It also increases the ease of operations, saving the shops crucial revenue that can be reinvested to expand operations and increase profit margins.
Partnerships
Partnerships with new stores with revolutionary new technologies that benefit from the familiarity and marketability of mom-and-pop shops is important. Mom-and-pop shops are, in turn, offered an opportunity to incorporate revolutionary means of business operations into their systems. This guarantees the shop’s ability to remain in operation while retaining its appeal as the pioneer in the industry. Partnerships also provide the company with a fresh outlook on operations and potential improvements that ensure business success.
Renovation
Renovate the mom-and-pop shops to ensure their interface and designs reflect modern-day shops appearances. The renovations should incorporate changes in the writings, colors, and designs of shops that are in tandem with modern customer requirements. The ability of a firm to adjust to trends in the market is a vital part of business success and ensures a firm is not pushed out of operations by irrelevance. This requires a study of market needs through surveys amongst loyal customers and new customers. The incorporation of modern and old views ensures that the company does not lose its soul in the process (Saleh & Watson, 2017). Originality is a vital aspect of business, and having an outstanding feature ensures survival even in changing business operations.
Reference
Saleh, A., & Watson, R. (2017). Business excellence in a volatile, uncertain, complex and ambiguous environment (BEVUCA). The TQM Journal, 29(5), 705–724.