Introduction
The emotionally charged narrative in the film “Two Days, One Night” by the Dardenne brothers reveals the dynamics of interpersonal communication and how it comes to life. The film is set against the industrial backdrop of Seraing, Belgium, and revolves around the compelling story of the character Sandra, who is played by Marion Cotillard. The film captures the complex relationships within a workplace setting. These circumstances arise as Sandra confronts the reality of an imminent job loss due to a pivotal workplace decision, where her colleagues must choose between accepting a bonus or retaining Sandra. Through the dialogues in this film, the concepts of nonverbal communication in dyadic settings, group dynamics and confronting perceptions, and managing conflict and expressing emotions in group communication will be explored.
The film creators essentially center their narrative on tough times where characters have to balance human misery with incredible acts of kindness. Sandra must fight her job against great odds and also run against time to convince her coworkers to vote to retain her and forego €1,000 bonuses. As the film progresses, it becomes clear that she is not the only victim, as her colleagues have to work odd jobs to make ends meet. For a majority of her coworkers, they need the bonus to keep their heads above the water. Despite these odds, Sandra derives hope from her husband’s support and continues to fight for her job. It is in this context that great verbal and non-verbal communication occurs, illustrating the dynamics of workplace interactions.
Non-Verbal Communication and Dyadic Communication
This film meticulously captures the subtleties of non-verbal communication, especially in the dyadic exchanges involving the main character, Sandra. Nonverbal cues are generally communication whereby the parties to it do not exchange words. Instead, they use things such as hand gestures, eye contact, and facial expressions to pass their message. Sometimes, understanding nonverbal cues is culturally specific, which leaves the possibility of misunderstandings that require verbal clarification.
As Sandra struggles with depression and anxiety, her non-verbal cues become crucial indicators of her mental state to the audience. In particular, her hollowed posture, furrowed brow, and downcast gaze speak more than any spoken words could, revealing a deeply disturbed individual dealing with internal turmoil. Sandra’s non-verbal expressions influence her interactions and engagement with other characters in the film. These interactions in her state have the effects of impacting trust, empathy, and the quality of conversations she has with other characters.
To explore dyadic communication, it is imperative to discuss the reciprocity of nonverbal cues by her coworkers. In particular, when Sandra tries to convince her coworkers to reconsider their votes, some respond with subtle gestures of touching her or giving a sympathetic nod; these nonverbal cues are shows of support and hesitancy. Additionally, they shed light on the dyadic exchanges, emphasizing the importance of nonverbal cues in shaping conversations and fostering understanding. Fortunately, the characters in the interactions described here understand each other’s verbal cues, and as such, they understand one another.
Conflicting Perceptions and Group Dynamics
This film shows the complexity of group dynamics at Solwal, highlighting the conflicting perceptions among the workers. Group dynamics can generally be described as a social process through which people interact and behave in a group environment. In this environment, people’s interaction is shaped by factors such as personality, power, and behavior. In essence, group behavior is fundamentally different from individual one. The decision-making on what happens to Sandra becomes a microcosm of typical group behavior. Consequently, theories such as social influence and conformity apply to this moment in the film, indicating the influences of power structures, relationships, and the motivations of an individual ultimately impact their final decision.
Additionally, an analysis of the interactions among the coworkers reveals that they have conflicting perceptions. This is highlighted in the behavior and actions of some workers who choose to side with and support Sandra. This group of employees shows uncharacteristic selflessness, empathy, and loyalty as their counterparts prioritize job security and their financial needs. These reactions from the group of people she had worked with show the nature of group dynamics within a work setting.
It also provides a case study on the differing perspectives on communication outcomes in a group setting. In hindsight, the decision before Sandra’s coworkers represents a dilemma where her colleagues have to choose between letting her go and betraying her friendship or voting to improve their salaries and job security. This dilemma and the complexities of group dynamics interact to bring forth expected but differing perspectives among coworkers.
Managing Conflict and Emotions Expression in Group Communication
Given the weight and consequences of the decisions her coworkers were about to make, Sandra makes an effort to persuade them to sacrifice their bonuses to save her job. Her behavior in this context is an example of conflict management strategies and emotional expression within group communication. Additionally, the film shows instances where conflict unexpectedly arises, prompting impassioned debates and emotional confrontations among the characters. The group’s solution to these disagreements and how tensions are reduced reveals the efficiency of the different methods of conflict resolution within a group setting.
Additionally, the emotional expression of Sandra and her coworkers during these interactions highlights the significant role of emotional intelligence in group communication. Emotional intelligence is generally described as being in charge of one’s emotions and being able to understand those of others. Sarah’s emotional intelligence through her vulnerability, calm composure, and determination to seek a favorable outcome resonates with some of her coworkers. This connection prompts empathy and, ultimately, support for her cause. Further, there are incidences in the film when tension rises. For example, when debating financial considerations versus the need for solidarity to stand up to their coworker, emotions flare up as different people have contrasting opinions and perspectives (Dardeene & Dardenne, 2014, 0:42:14). These instances show the impact of emotions in decision-making, especially where group dynamics must be considered.
Conclusion
The 2014 film, “Two Days, One Night,” by Dardenne, is a case example of the different aspects of communication within the workplace. In particular, an analysis of the film’s plot, dialogue, and non-verbal cues reveals the profound role of communication in a professional setting. For example, nonverbal cues are utilized in the film to communicate the emotional state of Sandra and to show her support from her coworkers.
Additionally, the film shows the role of communication in resolving conflict, especially where group dynamics are involved. By utilizing communication, Sandra is also able to win over some of her coworkers by convincing them to give up job security and a bonus for solidarity. Finally, the film illustrates the management of conflict and communication within a group setting.
Reference
Dardenne, J., Dardenne, L., & Freyd, D. (Producers), & Dardeene, J., & Dardenne, L. (Directors). (2014). Deux Jours, Une Nuit (Two Days, One Night) [Motion picture]. Belgium: Les Films du Fleuve.