Veterinary management software is used in animal healthcare facilities to help in the day-to-day activities at the veterinary clinic or hospital. The software has thrived as sending clients notifications on their appointments, making payments, billing prescribed items as well as purchasing medical supplies, making follow-ups, and managing veterinary claims have become necessary. For the performance of this task, there is a need to embrace veterinary management software at the facility. This paper, therefore, will explore AVImark and ezyVet veterinary management software while comparing and contrasting their specifications, benefits, and cons.
ezyVet is a cloud-based veterinary management software that helps veterinary clinics manage their daily operations. The software is equipped with a calendar that is used to make appointment bookings by the use of color coding. (ezyVet, 2022). The calendar management feature helps the veterinary staff to make last-minute adjustments to the appointments made. The AVImark veterinary management software is made for use by veterinary professionals and facilities to offer services such as booking appointments, keeping records of patients, and keeping prescription plans, purchases, and order management (AVImark-Covetrus, 2022). The software also is designed to make reminders for the patients, diagnostics, and treatment plans at the healthcare facility.
ezyVet veterinary management software was developed in 2006 in New Zealand and acquired by IDEXX Laboratories, Inc in 2021. AVImark software is developed by McAllister Software Systems and is marketed and distributed by Henry Schein’s Practice Management Technologies Group (AVImark-Covetrus, 2022). Practice management software program helps in several ways such as helping an organization with its administrative tasks thereby, improving the healthcare facility (ezyVet, 2022). The software improves the efficiency of the healthcare facility by streamlining bookings and appointments and simplifying the creation of invoices and the billing system. Practice management software aids in keeping and managing records of patients and the healthcare facility. The software program is designed in such a way that it ensures few errors in documentation as it enables clear, concise, and updated information.
The ezyVet software is designed with in-built features that ensure the benefits of using the software are varied. For instance, the software is enabled with a tool that schedules appointments and relays the notification to the client, thereby, improving the client’s care and increasing accrued profits as the missed appointments are minimal. It is as well designed with the communication to client’s feature and this ensures the important message is communicated at the right time. ezyVet software is characterized by invoice tools and payment schedules (ezyVet, 2022). These ensure an easy running of financial workflows using enhanced digital payments and custom-made books financial books. ezyVet software has enabled task automation which uses an advanced template that autofill notes, thereby, saving time that would otherwise be used in filling repeating data entries. ezyVet enables automated reporting of financial flows, medical and patient history, stock available, and appointments (ezyVet, 2022). Despite the benefits of ezyVet software, the software’s vices are that it does not update when a medication is out of stock.
AVImark software has features that bring about its effectiveness for use. Some of these are that AVImark software is equipped with a feature to manage and schedule an appointment and this ensures that the veterinarians have the space to plan when they will be available depending on their schedule. The software integrates with Henry Schein’s Inventory which enables it to implement accurate monitoring of medication stock levels, purchases and orders, and the prices of the items (AVImark-Covetrus, 2022). AVImark software has SOAP notes and an electronic system for keeping medical records. These enable veterinarians to reexamine problems, view the medical history of clients, have access to their test results, and make treatment plans. The AVImark software offers an integration feature whereby, its tasks are integrated with many laboratories’ machines such as Idexx, Abaxis, and Scil (AVImark-Covetrus, 2022). This feature makes it possible for the information to be imported directly from the computers. The cons associated with the software are that it often has glitches and error codes when being used.
Technical support issues in ezyVet software are handled by responding to emails, making phone calls, and ticket support. They are also handled through online help guides at no extra cost (ezyVet, 2022). In AVImark software, there is an annual technical support subscription plan where the AVImark users enjoy unlimited support through phone calls, online chatting, and emails, and remote support where the technical support logs into a user’s computer remotely to troubleshoot and solves advanced issues (AVImark-Covetrus, 2022). Loss of data in ezyVet is prevented through the use of Amazon Web Services and multiple firewalls and VPN services. While, in AVImark software, loss of data is prevented through an enabled background automated service that remotely stores data and protects it against loss.
ezyVet software is a cloud-based veterinary management solution that uses requires an i5 processor or i7. AVImark software is also both a cloud-based and on-premise deployment program and utilizes windows 10 professional hardware. ezyVet and AVImark literacy may necessitate comprehensive or in-person training depending on their know-how. However, ezyVet software has an academy that guides a user through various modules that begin with the login details, then gives a software tour while giving brief and concise details about various areas such as steps to follow when using a calendar, making bookings of appointments, and information addition (ezyVet, 2022). AVImark software offers training programs that are aimed at maximizing the usage of the software (AVImark-Covetrus, 2022). New users of AVImark are taken through a tiered program that begins with the essentials to intermediate and then to elite levels. Both ezyVet and AVImark software import and stores digital images and radiographs.
References
AVImark-Covetrus (2022).
ezyVet Cloud Veterinary Software (2022).