Introduction
Leadership is an integral element not only in the business context but in personal endeavors as well. By nurturing one’s leadership skills, one can apply effective communication techniques and achieve favorable outcomes in personal life and the workplace. In general, leadership values are not limited to soft skills, such as listening, and involve social media, which can contribute to better collaboration and communication in the workplace.
Leadership Values
In business, hearing, listening, and understanding interlocutors is essential to find a common language with them. According to Marriott and Brown (2013, p. 34), a leader who incorrectly perceives information and grasps meaningful points risks losing the trust and respect of colleagues. Secondly, another critical point is to be open, honest, proactive, and not afraid to voice an opinion, preferably sensitively (Marriott and Brown, 2013, p. 34).
In this case, ideas proposed by employees, supported by arguments and facts, will be beneficial for understanding the situational picture and further action plans. Collaboration, joint brainstorming, and discussions are other vital components for business success (Marriott and Brown, 2013, p. 36). Leaders who work with other employees are likelier to find the best solutions to several tasks by weighing the pros and cons beforehand.
Fourthly, one should be bold when using social media and sharing thoughts with others. In this situation, people learn to “listen” to others and ask questions (Marriott and Brown, 2013, p. 40). Individuals try to be themselves in time, separating the images of strict leaders from good, kind-hearted conversationalists. Fifthly, supervisors should never let things and processes take their course but react in time and seek justice (Marriott and Brown, 2013, p. 41). It is crucial that every employee feels comfortable and safe in the workplace, is not afraid to speak out, and is respected.
Applying Leadership Values to Personal Experiences
Active listening is a leadership value that I apply to the first point. Using this skill, a director shows interest in other people’s perspectives, earning their trust and developing a better understanding of their team (Marriott and Brown, 2013, p.40). I can use active listening when communicating and interacting with colleagues by imagining myself in their shoes, not interrupting, and trying to delve into their feelings, desires, beliefs, and actions.
Freedom of speech is a principle I relate to the second point. It supports an individual’s freedom to express themselves without fear of retribution. Consequently, I could apply this principle in realizing effective teamwork and promoting creative, innovative, and revolutionary conceptions.
Collaboration is another essential principle that I relate to the third point. Keeping an appropriate pace for work is essential for the natural flow of information among employees and their engagement (Marriott and Brown, 2013, p.40). I would organize workplace collaboration by scheduling meetings and conferences where the staff and I could discuss issues and ensure everyone understands and is clear about the organization’s purpose.
The exchange of ideas in an era of social transformation and technological advancement is a leadership concept that should be mentioned and related to the fourth point. I will use it in the workplace to effectively and productively share meaningful information with my colleagues and maintain active communication. Creating a safe working environment is a leadership principle that correlates with the fifth point. Indeed, in my work, I will strive to create a favorable environment by showing care for employees and being attentive to their needs.
Conclusion
In conclusion, the book by Marriott and Brown is a treasure trove of exciting and valuable knowledge for executives. All workers are equal and should be able to express their opinions so that it is possible to make rational and well-considered decisions in the future. Moreover, it is necessary to constantly collaborate and share ideas offline in the office or online via social media. In turn, managers need to be simpler while avoiding excessive familiarity so personnel can relax in communicating with them and be open. They must be accountable for the events that transpire at work, make an effort to understand the circumstances of each employee and address issues as soon as they arise.
Reference
Marriott, Jr., J.W., & Brown, K.A. (2013). Chapter 2: He who listens well learns more. In J.W. Marriott, Jr. & K.A. Brown (Eds.), Without reservations: How a family root beer stand grew into a global hotel company (pp. 33-44). Luxury Custom Publishing.