It is crucial that values of the organization promote such fundamental domains as integrity, appreciation of diversity, and commitment. It is especially important for the healthcare industry (Barbera, 2014). The alienation of nurse’s values with the organizational culture ensures high-quality care, safety, and job satisfaction experienced by the nurses.
Organization’s Values
- Promoting health and responsiveness;
- Respecting the dignity in diverse setting;
- Appreciating and respecting diversity in people;
- A culture of customer care excellence;
- Commitment of the staff and continuous growth.
Every health care institution should strive for integrity, diversity, caring, excellence, and high staff expertise. Employee commitment and responsibility are the core notions that ensure high organizational culture (Barbera, 2014).
Nursing Values
- Skilled communication and clinical excellence;
- Patient safety and security;
- The delivery of appropriate care;
- Effective collaboration with the staff employees;
- Empowerment and opportunity to exercise autonomy.
Nursing values consider the meaningful recognition of a nurse by both patients and the institution. It is necessary that nurses develop a strong sense of integrity and dedication to their occupation.
Nurse Engagement
- Nursing personnel will be knowledgeable about their duties;
- Organizational values and culture will be integral to nurse activities (Barbera, 2014);
- Nurses will act in patient’s interests;
- Duties and responsibilities will match the nurse’s skills;
- The workload will comply with nurse’s expertise and experience.
It is necessary that the values of nursing staff go in line with organizational ones since it will ensure a responsible approach towards patient care.
Patient Outcomes
- The staff will implement the organizational culture;
- Quality patient care that is more safe will be furnished (Duffy, 2013);
- Decreased hospital mortality due to correct practices;
- Increased health status of patients due to nurse dedication;
- Enough time allocation to each patient due to decreased turnover and burnout.
The alignment of values will ensure the nursing staff furnishes care in accordance with the patient’s conditions ensuring safety and timely interventions.
Overcoming Workplace Challenges
- Eliminating misunderstanding through an open dialogue with another person/ patient/ staff member (Rigolosi, 2012);
- Resolving a possible conflict through ideas/ opinion/ knowledge/evidence exchange;
- Proper discussion will allow avoiding miscommunication.
Effective communication is the source of evidence to support further decision-making. Thus, it is essential that nurses are aware of appropriate communication techniques.
Encouraging Collaboration Across Groups
- An opportunity to define collaborative approach jointly;
- Delegating tasks to colleagues;
- Respecting the variety of roles to be performed by different members (Rigolosi, 2012);
- Assigning specific responsibilities to avoid overload;
- Working jointly towards improvement.
Effective communication is the key to successful cooperation. It allows disseminating the information to the intended groups and assigning tasks to the corresponding units.
Promoting Effective Problem Solving
- Enables identifying the issue;
- Allows considering and evaluating the variety of solutions;
- Promotes joint agreement on a single solution;
- Documenting the chosen solution;
- Agreeing on contingency and supervision.
Communication is a tool that enables choosing the necessary evidence to address the problem effectively. Thus, a nurse should always discuss any misunderstanding prior to decision-making.
Personal Professional Experience
- The hospital physician considered the nursing personnel competent;
- He provided an opportunity for the nurse to execute autonomy (Rigolosi, 2012);
- The nurse felt empowered and was able to participate in decision-making;
- The nurse advocated for the patient;
- The collaboration allowed delivering more effective patient care.
Nurse empowerment is an effective tool to stimulate higher nurse dedication, which, in its turn, enables nurses to perform autonomously. As a consequence, the care that is more comprehensive can be furnished.
Impact on Nurse Engagement and Patient Outcomes
- Nurse engagement was enhanced since the nurse participated in decision-making;
- The nurse was more accountable;
- The patient received quality care (Duffy, 2013);
- The nurse advocated for the patient’s needs;
- The patient experienced a faster recovery.
It is crucial to recognize the importance of nurses as part of the decision-making team. The psychological empowerment ensures the health care team works jointly and everyone can contribute to achieving the best patient outcome.
References
Barbera, K. (2014). The Oxford handbook of organizational climate and culture. Oxford, UK: Oxford University Press.
Duffy, J. (2013). Quality caring in nursing and health systems. New York, NY: Springer.
Rigolosi, E. (2012). Management and leadership in nursing and health care. New York, NY: Springer.