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Patient-Centered Care: Nursing Training Quality Indicator


The topic of the paper is “Patient-Centered Care.” An individual approach to the care of each patient is an indispensable attribute of the contemporary nursing activity, and it meets all the standards of professional requirements that are entrusted to junior medical personnel. In the process of work, not only direct working duties are considered, but the wishes of patients and their families are also taken into account. Certainly, the requests of people from different medical departments may differ. Therefore, a patient-oriented approach to work is an indicator of nurses’ quality of professional training.

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Patient-Centered Care in Professional Nursing

Any procedures aimed at the speedy recovery of the patient are carried out under the supervision of nursing personnel. In most medical institutions, junior staff work in each of the departments. Accordingly, all the patients require a different approach and an individual care plan. According to Hood (2013), “the professional nurse serves as a key player in developing work processes and strategies to improve care quality” (p. 509). Therefore, an experienced employee is the one who can provide qualified care for the needy, taking into account various individual characteristics of each person. For these purposes, interviews with patients, consultations with colleagues, etc. can be used. It is essential for management to ensure that employees do not experience fatigue and do not suffer from constant stressful situations. In this case, medical workers will be able to entirely devote themselves to professional activities.

Also, for the sake of achieving patient-centered care, it is significant to pay attention to people’s features and not to consider them the same. It is essential to take into account specific patients’ characteristics and their living conditions because sometimes habits and a social circle are critical indicators of various problems. As Hood (2013) notes, the help of colleagues can be beneficial when dealing with complex cases. Accordingly, cooperation with other nurses will help solve complicated issues related to the peculiarities of care.

Discharge Planning Rounds Using Patient-Centered Care

When patients receive comprehensive nursing care, they feel comfortable since constant communication and ethical compliance contribute to people’s quick recovery. Staff should carefully prepare their wards for discharge, and some measures are to be observed. According to Wrobleski, Joswiak, Dunn, Maxson, and Holland (2014), “the discharge planning (DP) process requires clear communication and collaboration among multiple healthcare team members, patients, and their family members” (p. 111). Therefore, nurses’ phased work in the implementation of DP is particularly relevant, and the needs of the patient should be taken into account and considered the primary reference point.

It is possible to establish contact with patients’ relatives and involve them in certain activities that can accelerate a recovery period and make the process of preparation for discharges rapid and unproblematic. Family involvement for better care is one of the fundamental aspects of nursing (Wrobleski et al., 2014). Also, through the partnership with other teams of specialists, nursing staff can exchange experiences and receive valuable information. The effectiveness of patients’ discharge is one of the indicators of any medical institution’s successful work. Therefore, if this activity is well-organized, nurses will be recognized by both patients and their management.


Thus, a patient-oriented approach to work is an indicator of nurses’ high qualifications. Individual work includes consultations with the patient’s relatives, taking into account lifestyle and habits, as well as timely assistance. The process of patients’ discharge includes several aspects of the activity and also involves working with families and observing the individual characteristics of each patient for his or her faster recovery.


Hood, L. (2013). Leddy & Pepper’s conceptual bases of professional nursing (8th ed.). Philadelphia, PA: Lippincott Williams & Wilkins.

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Wrobleski, D. M. S., Joswiak, M. E., Dunn, D. F., Maxson, P. M., & Holland, D. E. (2014). Discharge planning rounds to the bedside: A patient-and family-centered approach. Medsurg Nursing, 23(2), 111-116.

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