Introduction
The research is vital for the technology field
Many people registered with the app after the wake of the COVID-19 pandemic
Many people joining the demonstrations during the COVID-19 pandemic downloaded the app due to its ability to secure their messages
Methods
Online surveys
Personal experience with the application
Observation of the loyal customers’ comments on the dating sites
The Use of Surveys
The use of surveys allows researchers to collect information from a large number of people.
Survey research is a valid and helpful method with evident advantages in describing and exploring variables and areas of interest.
Survey research can be used to collect information on a variety of topics.
The process of survey research can be used to limit the possibility of error.
Use of Personal Experience
The researcher downloaded the application and utilized it to drawing concerto draw benefits and challenges experienced when using the application.
This research method helped in gaining insider information on what most t app users experience when accessing it.
The strategy was vital for the research since it compared the complaints addressed by the majority of the reviewers, making it easy to navigate and understand more about the customers’ desires.
Utilizing the application exposed its strengths and weaknesses, allowing in identification of areas requiring changes and recommendations to make the experience more impressive.
It was essential to use the application to conduct various activities, such as video calling and messaging, to understand the main features that make the application uneasy for some users.
Observation
Personal experience is an important factor in verifying the information provided by customers.
Personal experience can help to identify the main issues of concern for an application.
Observation is a critical role player in determining the accuracy of customer ratings.
User Satisfaction
Many users were not satisfied with the services the application offers
The dissatisfaction arose from the navigation process in the application
Many of the respondents in the reviews were not entirely convinced that the application provides the best communication services
Some complaints stated that the application did not merge appropriately with other communication apps
Whereas some of the users requested the company to upgrade the features in the application, others opted to terminate their interaction with the application hence declining the number of registered users.
Personal Experience
I encountered some challenges in performing specific communication practices with people who do not subscribe to this application.
Despite navigating through the app quickly, I experienced a deficiency in information since there were no independent experts to provide critical information regarding the company and its application.
This creates doubt when using the application since one lacks details on where to pass their complaints about the functionality and accessibility of the software.
I had to seek people using the application to communicate since there is a deficiency in the number of users across the globe.
compared to other applications like WhatsApp and Facebook, I doubted its ability to share location information with other users, cautioning against its ability to uphold a person’s privacy.
Discussion
The encryption used by Signal Private Messenger ensures that messages and calls are secure and private.
The company employs robust security measures to protect user data.
Despite these measures, the company has faced technical difficulties in the past that have led to customer dissatisfaction.
The company is open source and free to use, but has fewer users than competing platforms.
The authentication process used by Signal can be difficult to understand and may lead to users being tracked.
Recommendations
Stop the location-sharing process
Conduct frequent application upgrades
Promote the installation of the signal pin
Conduct advertisements to promote the user base
Use SMS and app marketing communications
Conclusion
Stop the location-sharing process
Conduct regular upgrades on key features
Work Cited
Nwachioma, Christian, et al. “A New Chaotic Oscillator—Properties, Analog Implementation, and Secure Communication Application.” IEEE Access, vol. 7, 2019, pp. 7510–7521., Web.