Employers’ Perspectives on Workplace Communication Skills: The Meaning of Communication Skills

The article primarily focuses on the perceived and actual relevance of cross-cultural communication for United States business program undergraduates. Therefore, the purpose of the study was to assess the students’ attitudes towards cross-cultural communication and its potential importance for their careers. The findings illustrate that majority of undergraduate students believe that cross-cultural communication is essential to their future careers. The argument is that cross-cultural communication can allow new graduates to be more competent in their prospective workplace environment because globalization making organizations multi-ethnic. The conclusion is that both international and domestic students need to undergo in-depth intercultural communication courses. The greatest strength of the resource is that it identifies that cross-cultural communication is a major part of organizational culture, which can be a key element of the project. The primary weakness is the extensive focus on undergraduates who lack full comprehension of being an employee. This leads to the bias among researchers’ conclusion that valuing cross-cultural communication makes it necessary. The resource will help to establish cross-cultural communication as a key element of organizational culture theory, and thus, it is relevant to the analysis of its manifestation.