Introduction
In any business setting, leaders should be able to communicate with the people around them effectively. They can empower their workers to have good expression skills and increase their leadership understanding through communication. Additionally, it is known that good communication is an essential non-technical skill that each good leader should have (Jaiswal, 2022). Therefore, this essay expounds on good leadership by assessing the communication equation components, including the ‘why,’ the ‘what,’ and the ‘how’ of the information being disseminated.
What
The ‘what’ of the communication encompasses the message being passed from the sender to the receiver. Before the sender can disseminate the information to the recipient, they need to ensure proper identification of the need for sending the message. For instance, senders can ask themselves about the events that have happened, leading to the need to send a message to the recipient. Additionally, the sender of the message should understand the consequences of the message being transmitted. In a business organization scenario, a leader such as a manager should acknowledge the impact of the information they pass to their workers as some information might be sensitive, making some of the staff uncomfortable to receive while on duty (Duarte, 2020). Lastly, senders should appreciate the meaning of their messages to the recipient before communicating them. They need to discern the importance of the information to determine the best ways of expressing the data.
How
The ‘how’ is the next essential aspect of good communication in leadership. Using the example of a crisis, the administration is expected to manage the problem well without worsening the whole situation. A leader must talk down to the employees or the team they head by explaining carefully how the case will be addressed. To find a solution to a crisis, the leaders must have good communication, which they use to influence their audience (Duarte, 2020). A good example is when a business wants to undertake a change, it may cause a crisis, requiring the leadership to explain why they were changing.
Additionally, the ‘how’ is not easily explained or gotten and requires the people to be rallied together. Still, under a crisis, undertaking change, which is often represented as a difficult situation, the leader should be able to calm down the audience. They achieve this by making a varied presentation to the audience, including outlining a plan that will be executed. If everything is successful, the program is viable as there are no setbacks. This success reflects the leadership knowledge and understanding of good communication while managing the reactions of their audience.
Why
The ‘why’ of communication entails the sender’s rationale and motive to transmit information. By identifying the ‘why,’ leaders can appreciate the reason behind their messages to their audience. Additionally, through the justification for communication, the leader allows workers to provide more insight into what and how an organization plans to apply its results. They break down the information to the degree that people can relate to (Duarte, 2020). For example, if the leader communicates the need to change the organizational culture, they must tell the employees why, how, and what the new culture will achieve. As a result, it will make the context more available to the ones receiving it.
Conclusion
Consequently, the audience will ask various questions, and the leader has to answer the question well. Typically, it is not easy and requires them to command good, reassuring, affirmative communication. The ‘why’ should put all the doubt the audience might have and bring them to the side of supporting the proposed change being communicated. The leadership also needs to be ready to be tested and should consider exploring all the possible outcomes of any form of communication. Generally, this creates an excellent environment to move forward by creating endless opportunities and inspiration in the audience.
References
Duarte, N. (2020). Good leadership is about communicating “why.” Harvard Business Review. Web.
Jaiswal, S. (2022). Communication skills for effective leadership. Emeritus. Web.