Introduction to hospitality management entailed exciting theories and ideas. The course considered essential concepts in tourism and hospitality management. The system developed my understanding of the organization and structure of the tourism industry. Moreover, the course explored environmental and technological trends that influence hospitality. Also, the study examined social and economic trends in hospitality management. Lecture notes were augmented by seminars and audio-visual presentations, making it easy for me to grasp hospitality management concepts. Lecturers helped us throughout the course; they explored contemporary practices in hospitality management, which enabled us to apply theories in real-life situations. The study was quite interesting; I relished the chance to use the knowledge acquired in the hospitality industry. The course on introduction to hospitality management was instrumental since it enabled me to develop crucial concepts and trends in hospitality management (Pegler 10).
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Nature of the hospitality industry
By learning the concepts of the hospitality industry, I understood the meaning of hospitality as the process of showing benevolence when welcoming and accommodating guests or strangers. I also learned that hospitality concerns issues relating to accommodation, drink, and food. In essence, I realized that hospitality discusses the relationship between a host and his/her guests. This concept was vital since it enabled me to prioritize my relationship with potential hosts in my hospitality career. Additionally, I learned the idea of the hospitality industry. The hospitality industry referred to the organizations or companies that provided food, drinks, and accommodation to guests. These concepts were essential in helping me understand the nature of the hospitality industry (Pegler 12).
Tangible and intangible aspect of the hospitality industry
I also learned about the tangible and intangible aspects of the industry. In this section, I learned about the services and products provided in the hospitality industry. The products listed included prices, hotel rooms, drinks, and food, among others. Interestingly, I was made to understand that the physical effects of hospitality are tangible aspects. On the other hand, I also learned that staff quality and delivery make up the intangible aspect of hospitality. Additionally, I also learned that facilities in hotel rooms are essential in improving the hospitality experience. Practically, I learned about the tangible and intangible aspects of hospitality, which enhances the knowledge of the guests (Pegler 16).
Relationship between the hospitality industry and tourism
Additionally, I also learned about the relationship between the hospitality industry and tourism. This subject was quite tantalizing since it related theories learned to contemporary practices. Additionally, it encompassed other aspects like catering and commercial accommodation. Furthermore, I realized that the most common element of both the hotel and tourism industry is commercial accommodation services such as guesthouses and hotels, among others. Nonetheless, I also learned that tourism deals mainly with transportation, while hospitality deals mainly with institutional catering. Additionally, I realized that the industry should ensure that visitors feel welcomed (Walker, 56).
The course was vital since it enabled me to grasp the concept of hospitality. Additionally, the system allows me to understand the meaning of tourism. It is also necessary to note that the course helped me to understand the nature of the hospitality industry. Moreover, the time allowed me to comprehend the tangible and intangible aspects of hospitality. Finally, the course enabled me to recognize and appreciate the relationship between the hospitality and tourism industry. In essence, this course was both significant and instrumental in allowing me to acquire critical concepts and drifts in the hospitality industry.
Pegler, Martin. Theme Restaurant Design- Entertainment and Fun in Dining, New York City, New York: Reporting Corporation, 1997.
Walker, John. Exploring the Hospitality Industry, Upper Saddle River, New Jersey: Pearson Education, 2007.
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