Introduction
As in any other sector, healthcare significantly depends on the people who constitute the team within an organization. The competency of the professionals within every branch of the facility’s operations ultimately defines the quality of medical services delivered by the hospital. Therefore, the more qualified, educated, and experienced specialists are recruited, the better patient outcomes will follow. Also, competent recruitment, training, and development HRM strategies ensure staff’s organizational commitment and retention, which are crucial in the modern-day medical sphere (Manimaran & Kumar, 2016). Healthcare facilities that operate as businesses need HRM to ensure sustainable and efficient operations.
The Position of an Administrator
The success of an organization particularly depends on the quality of its high-level management. Therefore, when recruiting a person for an administrative position, competencies, education, and experience are vitally important. The educational qualifications for a healthcare administrator include Bachelor’s Degree in healthcare administration, a Master’s Degree in healthcare administration, or a Master’s Degree in healthcare administration. As for the scope of practice, the administrator is responsible for developing and implementing organizational policies, which will cultivate the internal corporate culture and external respected reputation of the facility. The position also involves employee supervision, decision-making on a managerial level, and advocacy for high-quality medical services for the best patient outcomes. From a business perspective, the role requires maintaining personnel databases and employment procedures and pursuing financial stability and sustainable functioning of the organization.
The credentials and licensure for an administrating position include obtaining a medical degree and a valid medical license in any field of healthcare. The role of an administrator or a chief executive officer for the healthcare facility involves extensive experience and qualification of an applicant within the realms of medicine and management. This person is expected to lead the organization by implementing strategic decisions. The high standards of moral and ethical conduct of the leader of the healthcare organization are essential to the mission, vision, and values of the hospital (American Society for Health Care Human Resource Administration [ASHHRA], 2020). The quality of the administrator’s work defines the overall performance of the healthcare facility as a whole, as well as each staff member, in particular.
The Position of a Physician
A physician as a central medical worker who is engaged in direct and qualified diagnosing, prescription, hospitalization, and treatment procedures is must possess an array of qualities, skills, credentials, and qualifications to fit the requirements of the scope of practice. The degree of a Doctor of Medicine is an obligatory educational requirement for the position. A person is expected to perform exceptionally well in the spheres of cooperation with medical staff, provision of high-quality healthcare services to diverse groups of patients. A physician is primarily involved in diagnosis, treatment, health education, and promotion of evidence-based advancement in the organization (ASHHRA, 2020). Importantly, this role requires prescribing medications, ordering laboratory tests and other medical examinations, and executing health care procedures according to the nationally established standards and requirements.
The Position of a Registered Nurse
An applicant for the role of a registered nurse in the newly established healthcare organization must have a Bachelor’s or Master’s Degree in Nursing. The scope of practice for the role includes essential aspects of care provided to the patients. In particular, the registered nurse is responsible for the protection, optimization, and promotion of health among patients and communities. Also, the scope of practice includes illness prevention, diagnosing, treatment, medication administration, and advocacy for patients, families, and communities (American Nurses Association [ANA], n.d.). The position requires qualified completion of healthcare records and reports, as well as monitoring patients’ vital signs and moderating treatment.
For a candidate’s application to be taken into consideration by the HR team, the applicant must be a licensed registered nurse. They must have a document that justifies their successful passing of the National Council Licensure Examination for Registered Nurse (NCLEX-RN). Also, they must have appropriate state licensure, as well as demonstrate Basic Life Support (BLC) and Search Results Web results Advanced Cardiovascular Life Support (ACLS) courses completion (ANA, n. d.). The role is particularly important to the healthcare facility since RNs provide essential healthcare services, act as primary caregivers, patients’ health educators, and a communicator between the served population and the hospital.
The Position of a Nurse’s Aide
A medical worker with or without nursing experience with a high-school diploma, listed on the Certified Nursing Assistants register, and having completed a training program with accreditation might apply for the position of a nurse’s aide. The responsibilities include care provided to the injured, the elderly, and the disabled; hands-on assistance of patients, measuring vitals, answering calls; skin-care, hygiene, feeding of patients, and reporting of observations to nurses. As a basic position that entails the facilitation of patients’ hospitalization needs, the role of nurse’s aide is important to the maintenance of in-patient service provision and the establishment of effective communication within a department.
The Position of a Laboratory Technician
An applicant for the position of a laboratory technician will have to possess a general education degree or Bachelor’s Degree in science as their educational qualification. Experience in laboratory work and knowledge of technical equipment are obligatory. The scope of responsibilities for the role includes the receiving and processing of laboratory samples for analysis, as well as designing and caring out hospital-based laboratory testing for further utilization by the specialists in the treatment process (ASHHRA, 2020). The role is important due to the fundamental value of laboratory tests results to the overall diagnosis quality and treatment success.
The Position of a Dietary Aide
A dietary aid is expected to occupy the position ion the basis of general education or basic food services education, as well as experience and knowledge of dietary principles and practices. The responsibilities include all the steps of dietary services, including taking orders, applying dietary practices to provide balanced nutritious food to patients, cooking and serving, keeping records, and assisting in dietary education (ASHHRA, 2020). The position is necessary to provide comfort for hospitalized patients thus aiding in the proper functioning of the facility.
The Position of a Maintenance Professional
An individual possessing a high-school diploma and a valid license depending on the equipment to be managed might be approved for the position of maintenance professional. The responsibilities of the position involve carrying out regular inspections of the facility, equipment, and devices, preventing and repairing equipment, contacting professional repairing teams when required, and informing the administration on the large-scale facility needs. A professional in this field is an immediate constituent of a well-developed organization capable of serving patients according to high standards.
Legal Aspects of HRM
For the implementation of the HRM practices in relation to employment and development of the staff, the general labor laws, standards for employment, and staff training should be adhered to. The qualifications and licensure of the specialists must be valid to ensure compliance with national and state standards (Manimaran & Kumar, 2016). High-quality working conditions in a safe workplace with zero tolerance to discrimination must be provided to all employees.
Building and Maintaining Workplace Climate
The importance of workplace climate within the context of the contemporary healthcare industry is difficult to overestimate. Medical staff is in shortage due to low retention and a high level of burnout. Therefore, it is essential to cultivate, build, and maintain a healthy and favorable workplace climate that would motivate healthcare workers to grow professionally and contribute to the organization (De Brun et al., 2019) It might be achieved through the development of respect, trust, as well as encouraging teamwork, organizational commitment, and professional development.
When discussing particular HRM interventions that might contribute to building and maintaining a favorable workplace climate, trust, and mutual respect in staff, three important practices might be addressed. Firstly, team training interventions might facilitate collaboration, mutual trust, and collectivistic leadership (De Brun et al., 2019). Secondly, co-leadership interventions encourage the development of shared responsibility and ensure the reliability of teammates. Finally, service improvement interventions are aimed at providing the space for professional growth and enhanced promotional opportunities to ensure retention and workplace satisfaction.
Managing Diversity in the Healthcare Workforce
The issue of diversity management in a healthcare organization is a tentative subject. The diverse population the medical institutions serve requires the elimination of health disparities by means of qualitative and culturally sensitive care (Valentine et al., 2016). Therefore, it is vital to integrate the considerations of cultural, religious, national, race, age, and gender diversity to match the demographic characteristics of the served population and staff members.
Conclusion
HRM strategies are essential in establishing a new healthcare organization. The application of high-level requirements in accordance with the current labor legislation will allow for including the best professionals in the team. The following efforts aimed at favorable climate-building will strengthen the capacity of the organization and ensure staff commitment for sustainable advancement. The focus on equity and diversity will allow for developing competitive and patient-centered organizational policies that will contribute to the overall patient outcomes.