Apple Inc. is one of the leading producers of IT products with its most prominent products such as iPhone, iPad, Macintosh, iTunes, as well as many other successful projects. The use of effective information systems is the company’s competitive advantage (Hwang & Chen, 2017). iCloud was developed in 2011 as a service to support information management and office automation system (Hwang & Chen, 2017). Apple Inc. uses this information system to ensure the proper flow of data within the organization. All employees of the company utilize it to share, store and collect information. The system evolves in terms of its capacity, as the number of users has been increasing exponentially due to the provision of this service to the users of all products of the company. The system allows employees to access the necessary information quickly, which facilitates the process of decision-making.
The company has been a pioneer in the sphere of information technology, so its use of information systems is effective. The organization’s employees may access the necessary data irrespective of their geographic location, which is critical in the globalized world. The company addresses the needs of the current business world that is characterized by mobility, flexibility, and efficiency. In the future, the office automation system can be further improved to assist in various office-related activities. It can be enhanced by decision-making elements, as the calendars and schedules that can be shared through iCloud can be incorporated and other systems. For instance, users can receive notifications regarding the relevant dates or certain tasks chosen by the sender or other user depending on access level. Co-creation can also be a feature that will intensify innovation. The system will allow employees to change some files in the real format.
References
Hwang, K., & Chen, M. (2017). Big-data analytics for cloud, IoT ,and cognitive computing. John Wiley & Sons.