Information Technology for Healthcare Quality

The development of computer science and technologies brought about new opportunities for the automatization of different processes. Modern information systems have powerful tools that make work with large amounts of data fast and simple. The manager of the care coordination department needs to use these new opportunities to make the administrative work more efficient; it is especially important in medicine, where precision and efficiency are measured in human lives.

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The hospital information system needs to be organized in a way that would minimize potential problems with its use. Working with computers requires time, and as a consequence, medical personnel spends less time attending to patients (Velasco, 2014). Proper organization of the care coordination department might help reduce the impact of this issue. Electronic health records (EHR) can be used to improve both the speed and efficiency of information sharing. EHR systems are capable of accurately store a massive amount of data and record the change of patient state. Keeping different types of clinical data from patients’ health records in one database helps clinicians analyze the information and identify patients with chronic diseases. In addition to that, such systems allow to analyze data more efficiently and reduce the amount of paperwork.

Medical adherence is a very important part of treatment, and IT technologies might be used to improve it. One of the main reasons for bad adherence during treatment is that patients simply forget to take their medication. The information system supports scheduling and provides patients with proper descriptions for the drugs and notifications to remind the patient when the medication needs to be taken.

Proper use of IT technologies is crucial for the efficient work of a large medical clinic. The main goal of the manager of the care coordination department is to employ these tools to decrease the complexity of administrative work and enhance the process of sharing information among the personnel of the hospital. It improves care coordination, which leads to a better quality of treatment for the patients.


Velasco F. (2014) Information technology: Implications for healthcare quality. In M. S. Joshi, E. R. Ransom, D. B. Nash, S. B. Ransom (Eds.), The healthcare quality book: Vision, Strategy, and Tools (3rd ed., pp. 327-354). Washington, DC: Healthcare Administration Press.

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