Introduction
Managing a project is one of the major challenges that one needs to face when performing in the contemporary business setting. Projects implemented in the telecommunications industry are, in turn, even more, challenging than others due to the additional need to focus on communication-related concerns and the assessment of the technological aspects of the project (Abdurohman et al., 2017). Therefore, representing an example of a successful project planned in the context of the telecommunications industry, the project under analysis can be considered a success. While having some minor issues related to the cost-efficient use of resources, the My Telecom project is likely to be successful since it emphasizes quality and control.
Analysis
Feasibility
The improvement in the quality of services and the introduction of additional opportunities for users is one of the key requirements that internet providers have to face. My Telecom, which is an IT organization located in Melbourne, represents an example of an average firm looking for the opportunity to expand its current scope and range of products to appeal to its target demographic more successfully. Therefore, the overall feasibility of the project that suggests introducing My Telecom to the concept of VoIP seems to be quite feasible.
Moreover, given the rise in demand for fast internet connection and the opportunity to access the Internet from any location and with reasonable speed, the importance of implementing the VoIP project rises significantly. Therefore, the inclusion of options for VoIP connection, which allows bypassing the traditional service using the phone and, instead, allows connecting users directly to the Internet, has to be seen as a crucial opportunity for upgrading My Telecom’s services significantly. If implemented correctly, the specified service will help the organization to gain greater favor from all of its customers.
Schedule
Likewise, the schedule set for the performance is reasonable, and it makes the overall project rather manageable. By setting a 6-month deadline for the project, its author has created a rather impressive challenge given the scale of the endeavor, yet the improvement of the company’s services by incorporating a new service that would expand its functioning seems to be rather manageable given the current time frame. Arguably, the introduction of the VoIP system could use additional testing and more time to be implemented, yet the current time frame also allows for rather detailed verification of the key systems functioning properly and the main elements of the project being in place before launching the VoIP service (Zahid et al., 2019). In addition, the fact that the fourth phase, namely, the process of closing the project and preparing the report, will take three months, seems to be a rather curious statement. However, given the need to implement rigid control over the quality of the VOID system performance, as well as ensure that every element of the VOID framework functions properly, the three-month deadline seems to be quite legitimate.
Budget
The introduction of telecommunication innovations comes at a price in most cases, mainly due to the need to include rather expensive items into tinrocess of coordinating key tasks. Moreover, the devices that will need to be installed and the work that will have to be done to ensure that the VoIP system is implemented, specifically, the process of coding and the relevant software concerns, will demand a substantial number of financial, technological, and human resources. Therefore, the budget that is being asked for approval is quite valid. Namely, spending $150,000 on the expenses associated with the installment of the VoIP system and the performance of IT experts, who will create the digital infrastructure and the tools for controlling it, is fully justified given the scale of the project.
Arguably, some budget cuts could have been made to ensure that the funds to be provided for the projects are allocated in the best way possible. For instance, reducing the number of expenses for calls, transportation, and other services will be needed in order to ensure that the project has a sustainable financial strategy that will allow it to meet the risks that the telecommunication market creates. Specifically, the threat of competition from other organizations that offer similar services will have to be taken into consideration as one of the key concerns, which is why the company will have to focus on addressing the quality issue and the promotion of communication with its customers. Moreover, the redesign of the current infrastructure is currently overdue since the implementation of the VoIP system will require a more efficient monitoring approach (Junior and Montero, 2017). Overall, the project can be considered quite costly, which is why the adoption of a cost-efficient strategy will be needed.
Tools
The devices that have been selected for the implementation of the project can also be described as reasonable and useful. The author of the project has been quite elaborate and discriminating in the choice of the resources and the assessment of the expenses that the project will require; however, the current price is defined by the need to adhere to rigid quality standards. Unless the devices included in the creation of the VoIP framework are fully updated and impeccably working, the entire system will collapse within the next several months from its installment. Therefore, it is imperative to invest in the control of the VoIP framework, the introduction of regular maintenance for the new services, and the associated costs.
In addition, Our Telecom will also have to collect feedback from its customers and, if needed, introduce the necessary modifications to the current framework of managing the VoIP service. Specifically, customers may require a faster and more efficient system, which has to be followed, if technically possible. Therefore, technological aspects are the issues on which the organization will have to spend a significant amount of its funds. Furthermore, My Telecom will have to offer its experts decent payment so that they could produce the work that meets the set quality standards, hence the need for $150,000. Overall, the budget seems to be in line with the project requirements and reasonable enough given the scope and the scale of the change that My Telecom will have to undergo. The installment of the VoIP framework will demand significant improvements in the company’s management of its resources, including its staff members, which is why investing in the development of an effective framework for addressing emergent issues is necessary.
Conclusion
Although the project designed for My Telecom has several minor flaws, the overall idea and the premise for its implementation are rather successful. Overall, the current project design appears to have very few issues, which is why it can be considered ready for implementation. Minor changes could be applied to the existing strategy for managing financial resources since it is essential for My Telecom to keep its competitiveness and, therefore, its trademark price-quality correlation intact. At the same time, investing in the improvement of service quality is highly recommended to ensure that the VoIP system should run flawlessly in the target environment. With all of the specified issues in mind, the project under analysis will become s cess.
References
- Abdurohman, M., Nugroho, B. S. and Putrada, A. G. (2017) Telecommunication numbering system roadmap towards NGN era in Indonesia. Indonesian Journal of Electrical Engineering and Computer Science, 5(2), pp. 363-375.
- Junior, A. and Montero, E. J. (2017) Regulation misunderstanding: convergence complexity providing failures in telecommunication services costs. JISTEM-Journal of Information Systems and Technology Management, 14(1), pp. 111-127.
- Zahid, H., Mahmood, T., Morshed, A. and Sellis, T. (2019) Big Data Analytics in Telecommunications: Literature Review and Architecture Recommendations. IEEE/CAA Journal of Automatica Sinica, 7(1), pp. 18-38.