Introduction
The suggested solution’s SaaS-based hiring system with expert security means that the EZ-ATS cloud-based hiring solution satisfies the MTC standards (EZ-ATS, 2018). The data will be kept secure thanks to the EZ-ATS solution. The hiring process currently used by MTC is manual. With this solution, all employees will have access to the hiring process from any device, and every procedure will be completed online, eliminating the need for interoffice correspondence. The MTC hiring system won’t be interrupted by service outages thanks to the EZ-ATS solution’s short downtime. Since no hardware implementation or development is necessary for the system, the MTC IT staff will not be overworked.
Additionally, by using the EZ-ATS solution, MTC will be able to access the website using the systems that its staff is already accustomed to using without having to invest in new hardware. The suggested system solution complies with MTC specifications since it enhances communication through integrated email and the rapid messaging feature (EZ-ATS, 2021; Maryland Technology Consultants, 2021). The system offers frequent upgrades, which are set up automatically. A specialized account manager will assist with the setting, necessitating no labor or development on the side of MTC. The business also offers staff training which will contribute to the overall performance. The technology enables users to customize the hiring portal dashboards to meet their needs. The technology gives the firm a professional appearance by enabling the generation of reports and assisting in monitoring the electronic arranging of interviews (EZ-ATS, 2021). Moreover, it offers offer letters that were produced via the EZ ATS portal. The EZ ATS is an economical option with predetermined monthly packages and features that include limitless data storage, upkeep, frequent updates, and backup and recovery.
Implementation Areas
A free employment portal trial is offered by EZ-ATS; however, this does not guarantee that the MTC hiring system will be implemented successfully. The Implementation section includes every factor that MTC must consider to guarantee that the suggested solution is implemented successfully.
Vendor Agreement
The vendor is offering a trial period so that customers can determine whether the EZ-services ATSs are in line with their needs (UMUC, n.d.). After choosing the company plan that best suits their needs, MTC is required by EZ-ATS to sign the User Agreement. There is not much that MTC needs to send to the vendor to begin the system configuration because the SaaS-based COTS solution runs on the vendor’s servers and hardware (UMUC, n.d.). Since this is a SaaS-based service, the providers handle the upgrades and maintenance. The system can be customized by MTC for a one-time configuration cost of $2,500 and will be set up following the needs of the business by a dedicated account manager.
Hardware and Telecommunications
By implementing the EZ-ATS solution, MTC employees will have access to the system via desktop computers, laptops, and mobile devices. When using mobile devices outside of MTC, EZ-ATS requires Wi-Fi access or local landline internet service. It is strongly advised to use an internet provider that is reliable and trustworthy.
Configuration
Each client must be configured to some extent when EZ-ATS is implemented. A smooth transition towards software customization is provided by EZ-ATS. A dedicated Account Manager will be assigned after the User Agreement and payment has been received. Before “going live,” the Account Manager will offer help through the configuring process. The Account Manager will support MTC’s use of the MTC company logo, linking corporate email to social networking sites and LinkedIn, as well as linking to job boards used to post job announcements. The Account Manager will assist MTC in setting up staff accounts, creating custom reports, and customizing workflow initiatives.
Testing
After completing the setting, the account manager and an MTC representative will test each feature to make sure it performs as intended. A small group of individuals will test EZ-ATS as part of MTC’s User Acceptance Testing, the final stage of the software testing process (Setter. 2021). After the 30-day free trial, they will test the system, and management will then provide them with a survey that includes but is not limited to the following questions: Does the program crash? Does every function accept the right inputs and produce the right outputs?
Access to an applicant’s present status in the hiring process was one of the demands made by the MTC recruitment staff member. This criterion will be tested by either having testers check the system for changes or having the system’s authorized personnel check to see if they receive updated emails about the status of applicants.
Employee Preparation and Support
Leadership, including the CEO, CFO, and CIO, must prepare their workers for the upcoming changes brought on by the new system. The middle management, including the HR Director, Recruiter Manager, and Hiring Manager, must be consulted to receive instructions on how the new system is to be implemented.
Communication between management and staff will be essential during this time of change, according to change management. Management must be completely open and honest about the who, what, and why of the change. Employees must comprehend their role in the transition and the significance of pursuing the same objectives as MTC.
- Training: The “Train the Trainers” Course, which costs $295, is only required for EZ-ATS administrators. After that, the system’s administrators—likely the hiring manager and recruiters—would instruct the staff to watch the videos on the EZ-ATS website. Using the training materials EZ-ATS offers, they could then create on-site training sessions.
- User Support: A system administrator should be designated to respond to user support requests from staff members such as administrative assistants or leaders. Once more, either the recruiting manager or the recruiter could be to blame, but one of them absolutely must have attended the “Train the Trainer” training.
Data Migration
It would be necessary to manually enter the applicant’s current data, which is now being processed manually. This would involve adding new applicants to the system, contact information, and uploading applications and accompanying documentation. The administrative assistants would be in charge of this work.
Maintenance
The EZ-ATS automatically receives updates and improvements. The program itself is updated. Both maintenance and MTC’s involvement are not necessary. The user experience is not hampered by system maintenance.
Conclusion
In conclusion, as you can see from all the information gathered and analysis given above, MTC would greatly profit by implementing EZ-ATS. All of the user requirements that were provided by the MTC personnel are met by the system. In contrast to the manual process MTC currently uses, this technology would assist MTC in achieving its present and future goals. As well as making the system more dependable and efficient in terms of processing applications quickly, it would help the hiring staff’s burdensome task to decline. This method would keep everyone informed and aid the management, administrative, and recruiter personnel in maintaining organization and awareness of the progress of each application.
References
EZ-ATS. (2021). EZ-ATS Applicant Tracking Software [Course Resources]. In IFSM 300: Information Systems in Organizations: 2021. Web.
Maryland Technology Consultants case study [Course Resources]. (2021). In IFSM 300: Information Systems in Organizations: 2021. Web.
Setter, M (2021). “User Acceptance Testing – How To Do It Right!”. Usersnap.