This article deals with voice loops – a group software technology that allows operators to coordinate their actions with many spatially remote personnel. This technology will enable workers to keep in touch and receive the necessary messages without stopping their activities or interfering with other workers’ activities (Patterson et al., 1999). Each type of loop is characterized by who listens to them and who has the right to speak in them. The importance of the article lies in the fact that a correct understanding of the organization of voice loops can be implemented in many areas where teamwork with event-driven domains is necessary.
The first insight that can be gleaned from this article is using the most encoded language, including many acronyms and abbreviations. This allows a large amount of information to be transmitted without significant noise. The second insight is the ability to listen to different loops at different sound levels. To normally perceive a large amount of simultaneously incoming information, it is necessary to segregate it according to the degree of importance (Soltesz and Losonczy, 2018). The loudness of the sound is an essential factor in drawing the operator’s attention to the signal (Luce and Nosofsky, 2019). Separating the most crucial voice loops into louder voice tracks will allow personnel to respond correctly and timely to more urgent and essential requests (Simon, 2015). Also, lowering the volume of secondary loops will reduce the worker’s stress caused by noise, improving the quality of his work and reducing the number of errors (Ke et al., 2021). Thus, applying the strategy of segregation of vocal loops by importance and different loudnesses will significantly improve the practice of using this technology.
Reference List
Ke, J., Du, J. and Luo, X. (2021) ‘The effect of noise content and level on cognitive performance measured by electroencephalography (EEG)’, Automation in Construction, 130, p. 103836.
Luce, R. D. and Nosofsky, R. M. (2019) Attention, stimulus range, and identification of loudness. Psychology Press.
Patterson, E. S., Watts-Perotti, J. and Woods, D. D. (1999) ‘Voice loops as coordination aids in space shuttle mission control’, Computer supported cooperative work: CSCW: an international journal, 8(4), pp. 353–371.
Simon, H. (2015) UX from 30,000ft. A Guide to User Experience for Software Engineers and Developers. Leanpub.
Soltesz, I. and Losonczy, A. (2018) ‘CA1 pyramidal cell diversity enabling parallel information processing in the hippocampus’, Nature neuroscience, 21(4), pp. 484-493.