Communication Barriers and Process in Business

Introduction

Communication is an essential element for an organization to achieve its set goals in the short or long run. It involves the process of sharing information among people to come into an understanding with one another. The communication process consists of seven elements that are sender, encoding, message, medium, decoding, receiver, and feedback. A sender is someone who conveys the message to another person. In an organization, a sender can be the manager who wants to transmit given information to the employees for the business’s effective running. The sender puts down information to deliver in writings or any other form such as verbal and visual (pictures and drawings) presentations, and this process is known as encoding. Once encoded, it becomes the message, and the person chooses the right channel to pass it to the employees. The channel used can be through email, telephone, or any convenient medium among the employees. After passing the information through the medium, it reaches the intended person who is called the receiver. The receiver translates the meaning of the information through reading it, and this is what is known as decoding. Further, the receiver gives a response to the sender, and the response given is what is known as the feedback. However, sometimes the receiver may misinterpret the information provided due to some barriers during the communication process resulting in miscommunication.

Common Barrier to Communication

Barriers in communication arise when the message interpretation by the receiver differs from the sender’s understanding. Usually, barrier results in distortion of the information and hindrance of achievement of the intended objective. The leading cause of obstacles in communication is the noise that occurs during the process of communication. For instance, a receiver may not pay attention to the message via phone call in a noisy place, resulting in misinterpretation of the information. Moreover, addiction to normal trends is a barrier to effective communication. For example, a manager might order a meeting at 8 am to employees used to meetings scheduled at 10 am. Since the workers’ conscience is adapted to conferences planned at 10 am, some might ignore the whole content after reading the subject line. Eventually, absenteeism occurs, followed by employees not being up to date with the addressed issue, and it dramatically affects the organization’s productivity.

Communication and Leadership

Effective communication is a vital element in leadership for the proper running of the organization. The process of coordination, transmission, and sharing of information requires effective communication from the leader to achieve the objective at the end of the day. For the organization’s proper running, meetings among the workers in an organization is an essential element. Leaders must conduct various meetings to ensure that the weaknesses and strengths of the organization get addressed. In addition, the relationship between the organization and the workers get enhanced. To effectively achieve this, there is a need to ensure that employees receive information on the scheduled meeting time. A constant reminder on the meeting and ensuring that each person gives feedback to know whether they understood the message is necessary. Taking such measures engages all employees to avail themselves of the meeting to realize the achievement of the organizational goals.

Conclusion

Effective communication is an essential element for the proper running organization. Achieving the goals of any organization requires that the communication process be convenient without eliminating any aspect. Through adherence, the barriers that hinder understanding, such as noise and addiction to norms, gets removed. In a nutshell, effective communication has positive impacts on organizations’ operations and business output.

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StudyCorgi. 2022. "Communication Barriers and Process in Business." February 9, 2022. https://studycorgi.com/communication-process-in-business/.

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