Opportunity Identification in the Digital Education Market

Technique Identification

Week 2 paper has provided an overview of the industry of interest (the digital education market) and an example of one leading market player – Khan Academy. This assignment details the application of two solution generation techniques from the technique directory, including mind map creation and Edward de Bono’s Six Thinking Hats decision-making method. By promoting the depiction of hierarchical relationships between concepts, mind mapping can support graduality and consistency in opportunity identification and solving diverse issues, which makes it popular among business and design students (Sheppard, 2020).

De Bono’s method is based on exploring the issue of interest using six thinking techniques. Among them are the white hat (proven facts, data, and research), the yellow hat (benefits), and the red hat (excitement, feelings, and intuition) (Göçmen & Coşkun, 2019). Also, the model involves the blue hat (cool and well-considered decisions), the green hat (originality, innovation, and boldness), and the black hat (the focus on hazards and threats) (Göçmen & Coşkun, 2019). Figure 1 and Table 1 demonstrate the uses of the selected techniques.

How the Techniques Were Used

Technique 1

Table 1. The Six Thinking Hats Method Applied to Online Learning.

Neutrality Positivity Creativity
Relevant facts:
  • Educational institutions were closed in 188 countries due to COVID-19 (Ivanova et al., 2021);
  • Increasing share of digital education.

Missing information:

  • Current online teaching methods’ practice-orientedness.
  • Promising areas in digital education: Big Data, digital footprint, chatbot technology for communication, electronic identification, blockchain, and gamification (Ivanova et al., 2021);
  • High demand for online education solutions;
  • The bright side of online learning: flexibility and the ability to connect students across the world.
  • A small platform with short video lectures, videoconferencing sessions, live chats with teachers, and the opportunity to take courses individually;
  • A website about online education opportunities for English-speaking users:
  1. Blog posts and online course ratings;
  2. Tips regarding online course selection;
  3. Honest information on specific online courses (feedback from students, educators’ qualifications, etc.);
  4. Online forums for users;
  5. Individual consultations from subject matter experts regarding the best online education opportunities for a specific person.
Emotions Pessimism Organization
  • The desire to promote change and enable students to make better online learning choices;
  • Helping students to locate skill improvement opportunities rather than organizing the educational process.
Barriers and difficulties in open educational resource creation and operation:
  • Copyright law and licensing requirements;
  • Difficulty finding qualified educators;
  • The need for long-term courses to promote skill/knowledge improvement;
  • Platform usability issues;
  • Intense competition;
  • Students’ complaints and dissatisfaction (Sheikh et al., 2021).
  • Multiple regulatory disadvantages to creating new schools focused on many professional fields;
  • A website to collect and share information on online learning opportunities (non-degree offerings): an innovative but implementable idea.

Technique 2

The mind map.
Figure 1. The mind map.

The Problem/Gap/Need

The previously identified problem in the digital education industry is the superabundance of online education opportunities. Many of them fail to promote tangible results and support students in becoming skilled professionals, which deals with various factors, such as educators’ skill levels, ineffective use of technology, or insufficient course duration. Considering the high demand for online education, enabling consumers to make better online course choices is pivotal to support the culture of professional excellence globally.

Explanation of Results and the Techniques’ Helpfulness

The selected techniques supported the identification of two major opportunities pertaining to entrepreneurship and online education. The first opportunity is creating a new online resource for all English-speaking students that would offer up-to-date and properly structured information on the various courses and skill development programs available online. The establishment of a new resource similar to Khan Academy would involve numerous disadvantages, including the need for investment, substantial human resources, and a strategy that would allow withstanding competition. In contrast to that, establishing an informational resource is still an opportunity due to the high demand for educational services and good skill development solutions during the pandemic (Ivanova et al., 2021).

The next opportunity is linked to the first one and involves organizing an online student orientation service to provide users with individualized recommendations regarding online courses that would support their personal and professional development goals. This idea is an opportunity since the increasing supply of digital education services may result in getting lost in endless offers and advertisements, and personalized advice from experts in the field of interest would prevent ill-considered education decisions.

The techniques supported the identification of the opportunities above in dissimilar ways. Due to the white, black, and blue hat components, the Six Thinking Hats strategy has promoted more realistic thinking when it comes to contributing to alleviating the problem. The establishment of a new online platform seems a high-risk decision given the current market leaders’ stability and ongoing success, and the green hat part has enabled me to think in a different direction (Koksal, 2020).

Interestingly, this technique’s effects on creativity have been proven empirically. In the experimental study by Göçmen and Coşkun (2019), the green thinking hat technique has been shown to increase students’ ability to produce unique ideas. By fostering systematic thinking, mind mapping activities have enabled me to analyze random ideas with reference to the ability to transform them into feasible opportunities. This led to the generation of four smaller ideas that could be put into practice in one large web resource.

References

Göçmen, Ö., & Coşkun, H. (2019). The effects of the six thinking hats and speed on creativity in brainstorming. Thinking Skills and Creativity, 31, 284-295. Web.

Ivanova, A. O., Ignatieva, T. A., & Pilyavsky, V. P. (2021). Trends, opportunities and perspectives of digital education development in the global economy. IOP Conference Series: Earth and Environmental Science, 666(3), 032033. Web.

Koksal, I. (2020). The rise of online learning. Forbes. Web.

Sheikh, M., Muhammad, A. H., & Hasan Naveed, Q. N. (2021). Enhancing usability of e-learning platform: A case study of Khan Academy. Sir Syed Journal of Education & Social Research, 4(2), 40-50. Web.

Sheppard, M. J. (2020). A case study of a radical constructivist approach to teaching innovation. Journal of Education for Business, 95(8), 559-566. Web.

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