The article under review is “What you need to know about quality control,” written by Mike Ford, on 3 October 2019. The author explains what quality control is and what issues it might involve. Ford also considers the ways to understand whether there is a quality control issue in the company and what an organization can undertake. In brief, Ford elucidates the occasions which require building a quality control program, followed by some advice on how to make such a program and where to start.
In my opinion, the article is reasonably informative and understandable, and it considers actual issues, although some essential points are still missing. Ford expresses his thoughts in a terse and transparent way. He clarifies every significant moment, including the definition of quality control, the goals of quality control programs, and some explanations on how to introduce such a program to the business. Ford’s work might be of great help to any entrepreneur who has faced quality control issues within their company or would want to determine such matters if they are not manifest at the moment. In addition, the author notably states the utility of his discourse for both small and large businesses. Thereby, everything mentioned above almost entirely covers the goals set by the author according to the article title and introduction.
Nevertheless, from what I have followed, Ford has not covered some crucial points in his article. First, he does not provide any relevant background except for his own experience, which is not always enough to gain the readers’ trust. Second, there are no practical examples given for the topic under discussion, neither for quality control issues themselves, nor quality control programs in operation, so the reader could get an idea of its effectiveness. An example of a company that had problems with quality control and has managed those problems using a quality control program would be an excellent addition to the article. Summing up, this article can provide a reader with some basic understanding of the topic, but they might require some further exploration to find the answers they seek.