Strategic Use of Technology in Business

Topic: Technology Words: 733 Pages: 9

This is a Business Analysis and System Recommendation report for acquiring employee recruitment and tracking for Maryland Technology Consultants (MTC). The report comprises four main sections: strategic use of technology, process analysis, requirements, and system recommendations. The proposed system is projected to exhibit numerous advantages in the company operations, recruitment success rate, and improved revenues. Each section is broken down into multiple subsections addressing respective issues. The report details the business operations, suitability, requirements, and the applicability of the employee recruitment and tracking system.

Strategic Use of Technology

Business Strategy

MTC’s business strategy is to deliver exceptional consulting services and advice to its customers by employing highly trained consultants and establishing new business concepts and best practices (Suryanto et al., 2018). Acquiring a hiring system would be a game-changer for the company as it would hire the most skilled employees with ease. The company would also spend less time and resources in the recruitment process, enabling it to achieve more in record time. The results would be translated to client services and satisfaction, as well as company revenues, employee retention, and satisfaction.

Competitive Advantage

Currently, MTC operates on-site to provide all consulting services to clients. The company enjoys an onsite client base, but a high referral rate. While the company enjoys its reputation for providing quality services, its onsite operations are limited. The company will be able to recruit employees remotely (Shane et at, 2020) with the acquisition of an online employee recruitment and tracking software

Strategic Objectives

Strategic Goal	Objective	Explanation
Increase MTC Business Development by winning new contracts in the areas of IT Consulting	Improve the company marketing strategy and acquire at least 10 new clients by the end of the next financial year (The financial year begins in June).	The proposed employee recruitment and tracking system would enable the company to acquire the best talents who would, in turn, help the company deliver quality services, distinguish itself from its competitors and win more contracts.
Build a cadre of consultants internationally to provide remote research and analysis support to MTC’s onsite teams in the U. S.	Increase international recruiting efforts and employ 5 research analysts in the next 12 months.	The new hiring system would allow applicants from around the world to apply online, increasing the number of international applicants. It would enable the recruiters to carefully monitor the applications for these positions, identify the necessary research and analysis skills needed, and screen resumes for these key skills. Recruiters could quickly view the number of applicants and identify when additional recruiting efforts are needed to meet the objective.
Continue to increase MTC’s ability to quickly provide high-quality consultants to awarded contracts to best serve the clients’ needs	To ramp up recruiting process to maintain a database of employees who stand up to company standards and ensure client ratings remain above 8/10 in 18 months.	The recruitment system would allow the human resource department to screen and select employees who can easily fit into the company culture and standards.
Increase MTC’s competitive advantage in the IT consulting marketplace by increasing its reputation for having IT consultants who are highly skilled in leading-edge technologies and innovative solutions for its clients	Increasing high-profile recruiting and employing three high-level IT consulting staff in 12 months.	The employee recruitment and tracking system would allow the company to accurately select the rightful employees for the respective duties and roles. It would enable the company to identify skilled employees by their skill-sets, experience, or any other performance metric as required.

Decision Making

The senior management staff makes the most important decisions which impact most parts, if not the entire organization (Pańkowska, 2020).

Role	Level as defined in Course Content Reading	Example of Possible Decision Supported by Hiring System	Example of Information the Hiring System Could Provide to Support Your Example Decision
Senior/Executive Managers	Strategic planning decisions	The position of cyber security consultant expert should be filled in two weeks.	The system helps the recruitment team plan the recruitment process before the decided date.
Middle Managers	Tactical production decisions	Only the top ten applicants will be considered for interviews.	The system should help the company to hire topmost qualified candidates for a given position.
Operational Managers	Operational level decision	The candidate should perform ten main roles as stated in the company operations.	The system should retrieve the duties of the shortlisted position and display them in the job advertisement.

References

Pańkowska, M. (2020). Business Analyst Tasks for Requirement Elicitation. In International Conference on E-Business and Telecommunications (pp. 175-193). Springer, Cham. Web.

Shane, M., Wisnudrajat, L., Wang, G., & Kaburuan, E. R. (2020). Implementing gamification on a web-based recruitment system using marczewski’s gamification framework: An overview. International Journal, 9(3). Web.

Suryanto, T., Rahim, R., & Ahmar, A. S. (2018). Employee recruitment fraud prevention with the implementation of decision support system. In Journal of Physics: Conference Series (Vol. 1028, No. 1, p. 012055). IOP Publishing. Web.