Healthcare Improvement on the Example of Toyota

Nowadays, it is not always easy to create an approach and be sure of its effectiveness from a variety of perspectives. Professionals are eager to get a lot and achieve the best results: they provide captivating ideas, experiment, consider the opinions of many people, and evaluate their possibilities in regard to their financial opportunities. For example, Toyota Company proves that it is possible to become better in case a good approach is chosen. Fishman (2006) admits that the success of this organization is the desire to focus on the idea on how to make the cars better but not simply how to create cars.

It is very important to improve the chosen process step by step to create a leading company. The ideas offered by this company make it popular and recognizable on the automobile market, this is why it seems to be reasonable and justified to take the company’s approaches and ideas into consideration and make an attempt to apply similar methods in other spheres. In this paper, an attempt to improve the healthcare system will be made with the help of the example demonstrated by the Toyota Company.

Over the centuries the healthcare system undergoes a number of improvements, still, its main function is always to help patients meet their needs and improve health of each citizen (Coven & Moorhead, 2006). Unfortunately, not all representatives of this sphere of life know how it is better to improve the conditions under which they have to work and who have taken some steps to improve the situation. Still, such researchers like Bat, Robert, and Maher (2007) admit that there are a number of effective methods and approaches which may be used to improve the healthcare system; the only challenge is inability of people to understand a true importance of the changes.

This is why the first step that has to be taken is thoughtful encouragement of people concerning their skills and their direct involvement into the existing healthcare system. Medical staff as well as government has to realize that it is not enough to provide people with medical service. What is important is the idea of how to offer the services in a better way. In the article offered by Fisher, it is underlined that people themselves have to be problem solvers, this is why the positive outcome may be enhanced in case people understand their involvement into healthcare. Captivating and informative presentations, meetings, discussions, and other media intervention will be appropriate at the first stages of the improvement program.

Another significant factor that has to be taken into account while talking about the improvement of the healthcare system is the activities themselves. It is not enough to listen to or to participate in discussions and consider the importance of changes (Ogric & Headrick, 2008). Even some slight changes in healthcare will be noticed and appreciated: for example, it is possible to pay more attention to the patient’s age factor. People of different age may have different requests concerning their treatment, and nurses or other medical staff representative should understand the urgency of care for different aged people and use their best skills to offer appropriate services and help.

In general, the improvement of the whole system without considering such points like financial aid, background knowledge of the medical team, government participation is a complex activity. Still, one significant step has been already taken: people understand that the existing healthcare system is not perfect and some activities may promote better results. This is why the next step should be about the quality of help offered and the conditions under which the required help is more effective, and the example offered by the Toyota Company may become a good foundation to begin with.

Reference List

Bate, P., Robert, G., Maher, L. (2007). Bringing user experience to healthcare improvement: The concepts, methods, and practices of experience-based design. Oxon: Radcliffe Publishing.

Cowen, P.S. & Moorhead, S. (2006). Current issues in nursing. St. Louis: Elsevier Health Sciences.

Fishman, C. (2006). No Satisfaction at Toyota. Fast Company 11, 82-91.

Ogrinc, G.S. & Headrick, L.A. (2008). Fundamentals of health care improvement: A guide to improving your patient’s care. Oakbrook Terrace: Joint Commission Resources.

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